bullishprediction✓ corroboratedpredictionon Y Combinator
that would be I think something that would make every knowledge worker ten times more efficient
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — y-combinator
neutralfactfact_claimon Y Combinator
we have actually 37% of our idea use that use front as a full replacement for their email system
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — y-combinator
bullishinterpretation✓ corroboratedassessmenton Y Combinator
I think this makes people so much more efficient and company so much more efficient
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — y-combinator
bullishpromotion✓ corroboratedendorsementon Y Combinator
why she's super intense but overall went really well for us
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — y-combinator
neutralfactfact_claimon Tesla
the way Tesla is front is anytime they launch a new product either a new product or an existing product in a new country they will create one inbox and so every beta tester we will send their feedback in this inbox and then they tag every incoming feedback and they can have analytics and what are the most requested things that's manual today
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — tesla
neutralfactfact_claimon Tesla
in a lot of cases it's Tesla's case they're using they're are using fronts
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — tesla
bullishprediction✓ corroboratedpredictionon Front
I do think that email will remain
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishfact✓ corroboratedfact_claimon Front
when we launched the SMS integration in front at the beginning not a lot of people were using it and then they realized that it can be a better customer experience and so then they use SMS more and more
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishinterpretation✓ corroboratedassessmenton Front
I'm convinced that it's the best way to communicate with anyone and I think the protocol is great but I think the interfaces are not great
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
people keep asking the same question like how do i pair with my Bluetooth my bluetooth keeps dropping
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
most often it's Gmail outlook not display Singh that's like those of people who don't have a solution
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
the reason why people would switch from one to the other is because they want a tool that's more flexible so all the integration that we have they want something more human
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishinterpretation✓ corroboratedassessmenton Front
30% of our idea use that use front as a full replacement for their email system
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
Siuert Butterfield the CEO of slack is an investor in our company
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishprediction✓ corroboratedpredictionon Front
I think there is a great world where slack and front exist and really change how people work
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishinterpretation✓ corroboratedassessmenton Front
slack is for synchronous communication and front is for asynchronous communication
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishinterpretation✓ corroboratedassessmenton Front
front is great for external communication
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
you can create workflows around it for example you can say even issue is closing github then reopen all the conversation in front and that way you get back to all your customers saying the issue is fixed
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
front is also integrating with any tool that you are using
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishfact✓ corroboratedfact_claimon Front
the biggest promise that we make to our customers is nothing will fall through the cracks a good tagline yeah
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishfact✓ corroboratedfact_claimon Front
in Tesla's case they're using they are using fronts
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralfactfact_claimon Front
so basically with French you can have all your communication in one place
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
neutralinterpretationassessmenton Front
in the US when you look at big companies they were small not so long ago so they have a lot of empathy for you and so they believe that you could be like a growing company they see the benefits of being a small company you can build fast it's right but in France it's like you just see the risk that you take in ordering and like a tool in the communication space so emails for people are critical to their business so if they start using our product and for some reason we go out of business or we'r
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front
bullishfact✓ corroboratedfact_claimon Front
I know some really big companies using Tesla Cisco Dropbox Obama haha French president Morricone
— E763: Front CEO Mathilde Collin on reinventing team & customer communication w/collaborative inbox — front