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eBay pre-ipo I was there pre-ipo I saw the process and then I watch the base scale from 40 to about 6,000 people and one thing that Meg was a tremendously successful doing is keeping that focus and allowing allowing that business to scale very very quickly at Pierre and Jeff's Jeff school who is another founder of a bee Bay they kept the kind of culture consistent and that focus on how we treat the customer and consistent
you're going up against Amazon which their pages are a mess and eBay which is even more of a mess and Craigslist which is a disaster I mean in terms of design I mean the bar is set pretty low on e-commerce
eBay was entirely driven by word of mouth so out of the two and a half million people that we have shopping today 75% have come to Gallup from a referral from a friend so looking and and kind of being a part of that really initial viral marketing that happened that word-of-mouth marketing that drove eBay people pursuing their passion