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We rapidly broadened our value proposition

Multi-channel Individual yet collaborative Integrated

Shared Email Collaborative Communication


2300 companies use Front today

Ajshopify TVMH ‘ech’ Meraki Hubspxt
Zesty _ onefinestay CA oasis

Diversity of industries Diversity of use-cases


Avery consistent growth of revenue

HM ARR


Churn keeps trending down...

=O= Gross churn
=O= Net MRR churn
=O= Logo churn


... While usage grows exponentially

Ml Messages sent
Individual email users

© Comments & mentions

Building a predictable sales organization (1/2)

Growing team Delivering above capacity

Q117 Q217 Q3 17 Q117 Q2 17 Q317

® Fully ramped reps Reps ramping up ® Actual sales Sales capacity

Building a predictable sales organization (2/2)

ASP up every quarter More large deals
10 ceases eae enn nes pae bennett ene tnt enn nen
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Q2 16 Q3 16 Q416 Q117 Q217 Q317 Q3 14 Q3 15 Q3 16 Q317

customer 1 customer 2 customer 3

Transportation Operations Management Online Retail
$xx ARR $xx ARR $xx ARR

xx seats xx seats xx seats

Building a lead generation engine from scratch

More marketing spend

Q117 Q217) Q317

Ona sustainable trajectory

Q117 Q217 Q3 17

Spend as 18% 18% 19%

% of revenue

LTV / CAC 2.5 2.6 4.4

Lead growth

Unpaid

I Paid

Q117 Q217 Q3 17

The team isn’t one year old

%

joined 6 months ago

2 weeks ago 10 months ago = 2 months ago 10 months ago


Cohorts keep growing across all metrics
All cohorts keep growing ACV doubled in 15 months

1 20% net retention rate at 6 months

150% net retention rate at 1 year

Q216 Q316 Q416 Q117 Q217 Q317

Usage intensifies over time

3.9x more messages sent per user after 1 year

4.9X more comments written per user after 1 year

EOY15 Q2 16 Q4 16 Q217 Q317

Team growth is built upon solid foundations

Headcount evolution

3/1/15 WI/15 1/1/16 3/117 W/I/17

Highest Glassdoor metrics

5.0 BEBE

Mathilde
9, Recommend ae Approve ‘
100% toa friend 100% of CEO & Collin
17 Ratings

Low attrition

voluntary departures among
employed for more than 3 months

Last team offsite ratings


We have a track record of capital efficiency

Seed to Series A Series A to date
$3.1m raised $10m raised
$xx spent $xx spent
$xx ARR added $xx ARR added
Cash on hand Runway * “Default alive’ tT

Profitable in

$7m left 18 months 10 months

* assuming current spend and 0% growth
t assuming no hiring and 5% monthly growth

As a business, we are in a great position
Aiming for $xx ARR by end of 2018 Positive operating margin by end of 2019

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VY1/18 5/1/18 WV1/18 12/1/18 V1/18 5/1/18 WVT/18 12/1/18

M@ ARR Cash Gross margin Operating margin

Where do we go from there?

As a product, we are in a unique position

Unreasonable stickiness Access to critical data Relevant across all teams

2.5 hours = iB a

per user per day Messages Files
6434 @ « ©

DAU / MAU ratio Contacts Meetings

Our two areas of focus for 2018

Add more users to make our Improve our platform to make it
platform more valuable easier to build on top of it

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state got

Our two areas of focus for 2018

Add more users to make our Improve our platform to make it
platform more valuable easier to build on top of it

@) Maintain leadership on ; ~ ;
GW our core targets fot Ship our new Extension API

1: Become a great email client N Extend our collaborative
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Launch an app-store, host
3rd party apps

+: Ship products that expand
© our value proposition

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Long-term VISION


Long-term vision

Head over to frontapp.com/jobs

if you want to find out more
about our long term vision ©

Signin —


Raising our Series B

Confidential

Good email client
Extensible platform

Collaborative
Communication

Shared email

address
We are here

Vv

$xx ARR $xx ARR $xx ARR $xx ARR

Thanks