OpenRouter is the open AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power some of the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
Mentor and support other team members to elevate overall recruiting performance and execution
Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
7+ years of full-cycle technical recruiting experience at a fast-paced environment
Proven track record building strong technical teams in a high growth company
Can develop relationships with hiring partners and become a trusted advisor
Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
Help mentor other teammates by leading by example and providing guidance
Understand the importance of data and metrics to influence recruiting strategies
The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
About the Role
As an Account Executive, you'll own the full sales cycle and help build our go-to-market foundation. You'll be responsible for driving new business across multiple customer segments, building strategic relationships, and contributing to our overall sales strategy and processes. This role requires an entrepreneurial mindset with the ability to operate independently, build relationships, and thrive in a fast-paced environment where you'll have a significant impact on company growth and revenue.
What you'll do
Own the complete sales cycle from prospecting to close, focusing on new business acquisition and quota attainment.
Build and maintain a robust pipeline based on strong inbound interest for our product
Conduct outbound prospecting and cultivate strong relationships with startups and enterprises using our self-serve platform, supporting them to scale usage across their organization.
Deliver compelling technical demonstrations and presentations to prospects ranging from individual developers, founders and C-suite executives.
Take a consultative approach to understand customer needs, identify pain points, and tailor solutions that demonstrate measurable business impact.
Gather competitive intelligence and enterprise customer requirements to inform product development and go-to-market strategy.
Develop relationships with key ecosystem partners, industry organizations, and channels to create systematic access to qualified prospects.
Contribute to building repeatable sales processes, playbooks, and best practices as we scale the sales organization.
Work closely with marketing, product, engineering and customer success teams to optimize the customer journey and drive growth.
About You
5+ years of proven B2B sales success with demonstrated ability to meet/exceed quotas in a consultative selling environment
Track record closing $100K+ annual contracts and navigating complex, multi-stakeholder sales processes
Experience thriving in an early-stage company environment where you've built processes, adapted quickly, and operated with limited resources
Ability to understand and communicate complex technical products to both technical and business audiences
Deep understanding of AI/ML landscape, including large language models, API architectures, and developer integration patterns commonly used in AI applications.
Exceptional presentation and communication abilities across all organizational levels
Proficiency with CRM platforms and sales engagement tools
Entrepreneurial mindset with ability to work independently, prioritize effectively, and drive results with minimal oversight
Bonus Points
Experience selling developer tools, AI/ML infrastructure, or API-first products
Previous experience as a first sales hire or early sales team member
Track record of building sales processes from the ground up
Familiarity with PLG (Product-Led Growth) motions and technical evaluation processes
OpenRouter is an LLM marketplace that lets developers use frontier models in one place. This means shipping frequent model launches and making integration dead simple.
We’re looking for an AI enthusiast to manage model launches and provider onboarding. You’ll help bring new models to market and improve the onboarding process for new providers. This is an ideal role if you love tinkering with AI models, want to develop technical depth, and want to work directly with all of the model labs and providers in the AI ecosystem.
1. Model Launches & Provider Partnerships (~60%)
Run end-to-end launch playbooks: scoping, test plans, latency/quality checks, pricing & quotas, docs, and announcement assets.
Coordinate with model providers to integrate, QA, and hit ship dates.
Maintain clear versioning and release notes; manage deprecations and migrations.
2. Tooling for benchmarks, onboarding and internal operations (~40%)
Build internal tools to help speed up the model onboarding process.
Build internal evals to evaluate models and endpoints quickly.
Document internal processes and prime them for automation.
Experience: 2-3 years in a startup, solutions engineering, product ops, or similar.
Technical Skills: Comfortable building demos and scripts; can read API docs and troubleshoot with logs/cURL/Postman. Experience with TypeScript/JavaScript and/or Python. Git-literate. Bonus: familiarity with LangChain/LlamaIndex, benchmarking/evals, or basic cloud/observability.
Mindset: Ambitious owner, fast learner, bias to ship. Passionate about AI and developer experience.
Education: CS/Engineering degree is a plus, not required with demonstrated technical aptitude.
A front-row seat to real-world LLM adoption and access to cutting-edge models.
Growth into specialized or senior roles as we scale.
Collaborative, high-ownership environment.
Competitive compensation, benefits, and equity.
OpenRouter is the leading AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.
We're hiring Software Engineers for our Product team to build the surfaces our customers depend on — dashboards, admin tooling, billing and spend management, analytics, onboarding, and many other user-facing features that turn OpenRouter into a platform. You'll be working closely with PMs and our designer to ship. We have a small team focused on this surface today, so you'll have room to own pieces of the product end to end.
This role is ideal for engineers who love autonomy, value collaboration, and have a track record of shipping software that works. You’ll play a critical role in shaping our product as we scale, helping expand our platform’s features, and delivering exceptional experiences for our users.
Build and ship high quality customer-facing products and features.
Own products from concept to production, ensuring they are performant, reliable, and delightful for users. Make good product and design decisions, and be open to feedback and collaborative creation.
Bring a strong product instinct — push back when something doesn't make sense, and propose your own ideas to help make our product even better.
Partner with product and design teams to shape what we build, not just how we build it.
Identify bottlenecks, build great monitoring, propose solutions, and optimize performance across both frontend and backend systems.
Help raise the bar for product quality, design polish, and craft as the team grows.
4+ years of experience shipping external-facing products as a full-stack or product engineer with strong product taste and judgment.
Proficient in React, TypeScript, Next.js, and JS runtimes.
High agency and a bias toward action; you talk to users, you iterate, you ship.
AI-forward in your workflow. You use coding agents often, found interesting ways to automate your work, and have opinions about what works and what doesn’t
Comfortable in a small, fast-moving environment where boundaries between teams are intentionally fluid.
Strong written communication and a collaborative working style with PMs and designers.
Prior experience at fast growing applied AI or product led companies
Experience building product in fast-moving, ambiguous industries.
Existing user of OpenRouter or active side projects in AI tooling.
The base salary for this full-time position in the United States, spanning multiple internal levels depending on qualifications, ranges between $215,000 to $285,000 plus benefits & equity. Compensation for internationally based candidates will vary to reflect local market conditions.
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team.
","descriptionPlain":"ABOUT OPENROUTER\n\nOpenRouter is the leading AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.\n\nAs enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.\n\n\n\n\nABOUT THE ROLE\n\nWe're hiring Software Engineers for our Product team to build the surfaces our customers depend on — dashboards, admin tooling, billing and spend management, analytics, onboarding, and many other user-facing features that turn OpenRouter into a platform. You'll be working closely with PMs and our designer to ship. We have a small team focused on this surface today, so you'll have room to own pieces of the product end to end.\n\nThis role is ideal for engineers who love autonomy, value collaboration, and have a track record of shipping software that works. You’ll play a critical role in shaping our product as we scale, helping expand our platform’s features, and delivering exceptional experiences for our users.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and ship high quality customer-facing products and features.\n\n - Own products from concept to production, ensuring they are performant, reliable, and delightful for users. Make good product and design decisions, and be open to feedback and collaborative creation.\n\n - Bring a strong product instinct — push back when something doesn't make sense, and propose your own ideas to help make our product even better.\n\n - Partner with product and design teams to shape what we build, not just how we build it.\n\n - Identify bottlenecks, build great monitoring, propose solutions, and optimize performance across both frontend and backend systems.\n\n - Help raise the bar for product quality, design polish, and craft as the team grows.\n \n \n\n\nABOUT YOU\n\n - 4+ years of experience shipping external-facing products as a full-stack or product engineer with strong product taste and judgment.\n\n - Proficient in React, TypeScript, Next.js, and JS runtimes.\n\n - High agency and a bias toward action; you talk to users, you iterate, you ship.\n\n - AI-forward in your workflow. You use coding agents often, found interesting ways to automate your work, and have opinions about what works and what doesn’t\n\n - Comfortable in a small, fast-moving environment where boundaries between teams are intentionally fluid.\n\n - Strong written communication and a collaborative working style with PMs and designers.\n \n \n\n\nBONUS POINTS\n\n - Prior experience at fast growing applied AI or product led companies\n\n - Experience building product in fast-moving, ambiguous industries.\n\n - Existing user of OpenRouter or active side projects in AI tooling.\n \n \n\nThe base salary for this full-time position in the United States, spanning multiple internal levels depending on qualifications, ranges between $215,000 to $285,000 plus benefits & equity. Compensation for internationally based candidates will vary to reflect local market conditions.\n\nIf you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team."},{"id":"34db850d-579f-4b4c-9827-76bc712b1a41","title":"Enterprise Account Executive","department":"Go To Market","team":"Sales ","employmentType":"FullTime","location":"Remote (US)","secondaryLocations":[],"publishedAt":"2026-05-29T20:36:58.739+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openrouter/34db850d-579f-4b4c-9827-76bc712b1a41","applyUrl":"https://jobs.ashbyhq.com/openrouter/34db850d-579f-4b4c-9827-76bc712b1a41/application","descriptionHtml":"About OpenRouter
OpenRouter is the open AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power some of the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.
The Role
We’re looking for a seasoned Enterprise Account Executive to own and expand relationships with OpenRouter’s largest and most complex customers. This is a high-impact role focused on multi-stakeholder enterprise deals, long sales cycles, and strategic AI infrastructure conversations with technical, financial, and executive decision-makers.
You will be responsible for leveraging early enterprise traction to build long-term, high-value partnerships.
What You’ll Do
Prospect and Generate Leads: Identify and target enterprise-level prospects in industries such as tech, finance, healthcare, and e-commerce. Leverage tools like LinkedIn, CRM systems (e.g., Salesforce), and industry events to build a robust pipeline
Build Strategic Relationships: Engage with C-level executives, CTOs, and AI decision-makers to understand their pain points and tailor OpenRouter solutions to meet their needs.
Drive Sales Cycles: Manage the full sales process from initial outreach to contract negotiation and closing, including demos, proposals, and ROI analyses.
Collaborate Cross-Functionally: Work closely with product, engineering, and customer success teams to ensure seamless implementation and customer satisfaction post-sale.
Achieve Targets: Meet or exceed quarterly and annual revenue quotas, with a focus on multi-year contracts and upsell opportunities.
Market Intelligence: Stay abreast of AI trends, competitive landscapes, and regulatory changes to inform sales strategies and provide feedback to the product team.
Travel: Attend industry conferences, client meetings, and networking events (up to 30% travel required).
What We’re Looking For
7+ years of B2B SaaS or platform sales experience, with a strong focus on enterprise accounts.
Proven track record closing six- and seven-figure enterprise deals.
Experience selling technical or infrastructure products (AI/ML platforms, developer tools, cloud, data, or APIs preferred).
Ability to sell to both technical buyers and executive decision-makers.
Comfort operating in ambiguity and helping customers define new categories or use cases.
Strong business acumen around pricing, contracts, and enterprise buying processes.
Highly self-directed, collaborative, and outcomes-oriented.
Nice to Have
Experience selling AI, ML, or developer-first products.
Familiarity with LLM ecosystems (OpenAI, Anthropic, Google, open-source models).
Experience working with global or multi-region enterprise customers.
Prior startup or high-growth company experience.
Why OpenRouter
Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs.
Sell a product with clear, tangible ROI: cost efficiency, scalability, flexibility, and innovation velocity.
High ownership and visibility with direct impact on company growth.
Competitive compensation, including base salary, commission, and equity.
Fully remote team with a strong culture of autonomy and trust.
About OpenRouter
OpenRouter is the AI routing and infrastructure layer that AI builders, AI-native startups and enterprises use to access, manage, and optimize the AI usage across their business, through a unified API, billing interface, and analytics platform. We power some of the most advanced AI builders in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.
The Role
We're looking for a Founding Product Marketer who will serve as editor-in-chief for all external developer messaging while building the systems and orchestrating the execution that transforms how OpenRouter communicates with developers and customers. This is an IC PMM role with significant Founder and leadership exposure, at the intersection of product marketing and content creation. You ensure that every piece of content that leaves OpenRouter is technically accurate, strategically aligned, and resonates with technical audiences.
You will own the strategy and execution for product launches, model releases, feature announcements, and thought leadership. You'll create the templates, positioning frameworks, and processes that enable founders, engineers, and other builders to communicate authentically and consistently across social media, blog posts, and community channels. This role is about systematizing what works and building the messaging infrastructure that amplifies OpenRouter's technical authority through education, and accessible developer on-ramps.
You will use AI extensively to draft, edit, and prototype content and must have demonstrated experience using AI tools and agents as a part of a high-velocity communications calendar.
What You'll Do
Serve as Editor-in-Chief: Own editorial quality for all external content—ensuring clarity, consistency, technical accuracy, and strategic alignment across everything OpenRouter publishes.
Orchestrate and Systematize Content Strategy: Coordinate and enable internal builders and executives to communicate effectively, ensuring coverage of key product launches and a cohesive point of view across all channels.
Own Product Launch Narratives: Develop positioning and messaging for new features, model integrations, and product releases that establish technical authority and differentiation.
Build AI-Native Content Systems: Design and manage the \"system prompts\" for AI-assisted content creation—establishing guardrails, quality standards, and brand guidelines that enable scalable, high-quality output.
Enable Founder-Led Marketing: Support executives with ghostwriting, content strategy, and messaging guidance for personal accounts on Twitter, LinkedIn, and other platforms.
What We're Looking For
5-7 years in product marketing or developer marketing, ideally at a technical platform, API-first company, or developer tool.
Strong technical fluency with API products, developer workflows, and the ability to understand and communicate complex technical concepts clearly.
Exceptional writing and editing skills with demonstrated ability to create compelling content across formats (blog posts, social media, web copy, positioning documents).
Systems thinker with strong process design skills—you build frameworks and templates that enable others to execute consistently.
Deep familiarity with developer communities on Reddit, Discord, and Twitter/X.
Experience orchestrating content across multiple internal stakeholders and channels without direct management authority.
Comfort with AI-native workflows—you embrace automation and AI-assisted content creation while maintaining editorial quality and strategic judgment. You have the technical fluency to serve as first-line reviewer of AI-generated content, validating technical accuracy before engineering review.
Self-directed and comfortable with ambiguity—you can define the work, build the systems, and execute without a playbook.
Nice to Have
Prior experience in AI/ML, LLM ecosystems, or developer infrastructure products.
Track record launching technical products or features with strong content-led strategies.
Experience building and managing content systems, style guides, and brand voice frameworks.
Strong social media presence or demonstrated ability to create viral, engaging technical content.
Familiarity with developer communities, technical Twitter, and how developers discover and evaluate infrastructure tools.
Why OpenRouter
Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs.
Build the content and positioning strategy for a product with clear, tangible ROI: cost efficiency, scalability, flexibility, and innovation velocity.
High ownership and visibility with direct impact on how OpenRouter is perceived in the market.
Competitive compensation, including base salary and equity.
Fully remote team with a strong culture of autonomy and trust.
OpenRouter is the unified interface for large language models. We route billions of tokens every month, helping developers build AI applications without worrying about provider lock-in, downtime, or complex integrations. We're a small, focused team backed by top-tier investors.
We're looking for a Scaled Support Specialist who lives at the intersection of deep technical troubleshooting and exceptional human communication. You'll be the front line for developers integrating with OpenRouter's API — diagnosing complex issues across dozens of model providers, untangling new edge cases, and making sure every developer who reaches out feels like they have a partner, not a ticket number.
This is not a scripted helpdesk role. Our users are highly capable engineers building the next generation of AI applications, which means the problems they bring to us are complex, nuanced, and frequently novel. You'll encounter issues daily where there is no runbook. You'll need to figure it out, often with incomplete information, and usually before anyone else on the team has seen it either.
If you're the kind of person who reads API changelogs for fun, has strong opinions about error message quality, and gets genuine satisfaction from turning a frustrated developer into a happy one — keep reading.
Diagnose and resolve complex technical issues across OpenRouter's API, spanning multiple LLM providers
Reproduce bugs in ambiguous environments — different SDKs, languages, frameworks, and auth configurations — using tools like curl, Postman, and small test apps
Read and interpret logs, headers, and request traces; identify whether the problem is client-side, OpenRouter-side, or an upstream provider issue vs. a user misconfiguration
Turn \"it doesn't work\" into actionable findings: exact steps to reproduce, clear hypotheses, and verified fixes or workarounds
Respond to developer inquiries across support channels (email, Discord, GitHub) with clarity, empathy, and technical precision
Translate complex technical root causes into human-friendly explanations
Set expectations on timelines and next steps; provide proactive updates and close the loop
Identify patterns in support requests and advocate internally for documentation improvements, API design changes, or better messages
Stay current with the rapidly evolving LLM ecosystem
Develop deep expertise in OpenRouter's routing logic, fallback behavior, rate limiting, streaming (SSE), and billing systems with minimal hand-holding
Spot systemic issues underneath individual tickets and push for the fix that prevents 50 more
Identify trends in support volume to capture product feedback and inform roadmap priorities
Collaborate on improving the developer experience
4+ years in a technical support, developer support, solutions engineering, or similar role — ideally supporting an API or developer tools product
Exceptional troubleshooting instincts
Strong API fluency
Proficiency in at least one scripting language (Python or TypeScript)
Excellent written communication
Comfort with ambiguity
Genuine passion for AI and LLMs
Familiarity with the OpenAI SDK / Chat Completions API format
Experience with AI/ML frameworks like LangChain, LlamaIndex, or Hugging Face
Experience with observability tools (logging, tracing, metrics)
Experience scaling support operations — e.g., implementing AI-assisted support bots, building internal support dashboards, or creating automated triage workflows
Contributions to open-source projects or developer communities
Background in or exposure to ML/AI concepts beyond just using APIs (benchmarking, evals, fine-tuning)
Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs.
High ownership and autonomy to define how developer education and community scale.
Opportunity to shape a foundational function at a fast-growing company.
Fully remote team with a culture of autonomy and trust.
Competitive compensation, including base salary and equity.
OpenRouter is the unified interface for the world’s most powerful LLMs. We don't just provide API access; we provide the infrastructure that allows AI-native companies to scale, optimize, and innovate.
We are looking for a Customer Success Manager who lives at the intersection of AI strategy, customer outcomes and commercial growth. You aren't here to just \"check in\" on customers, you are here to own the revenue lifecycle, own and drive massive inference outcomes, and ensure our customers are building the future of AI on the most efficient stack possible.
As a Customer Success Manager at OpenRouter, you will own a portfolio of hyper-growth, Enterprise accounts. Your goal is simple but demanding: Drive adoption, unlock outcomes and value, and lead inference growth. You will be the bridge between complex technical systems, clear business outcomes and commercial growth.
Strategy and Adoption: You need to get into the weeds of what customers are building. Whether it’s an AI agent or a coding tool, you’ll create the plan that helps them use OpenRouter to its full potential.
Revenue and Outcome Ownership: You are responsible for keeping our customers around and helping them grow. You’ll lead the commercial talks and find ways to expand their usage across different product lines.
Strategic & Tactical Execution: One hour you’ll be presenting an ROI analysis to a CTO; the next, you’ll be diving into API documentation to help a lead engineer optimize their model routing. You enjoy translating from strategic to technical and back (on repeat).
Value Realization: Define and track \"Success Criteria\" for every customer. You will turn abstract AI goals into concrete ROI metrics, ensuring OpenRouter is a mission-critical partner and an important part of their AI strategy.
The Feedback Loop: Act as the data focused voice of the customer for our GTM, Product and Engineering teams, distilling learnings and friction points into roadmap priorities.
We are looking for a proactive AI Customer Success Manager. You don't wait for a customer to ask for help; you identify a drop in token usage or a new model release and reach out with a plan and strategy to drive adoption, value and growth.
AI-Native DNA: You have previously worked at an AI-first company (LLM labs, AI infrastructure, or high-growth GenAI apps). You understand the nuances of tokens, latency, context windows, and model routing.
Technical Platform Expertise: You come from a background in technical SaaS or API-first platforms. You are comfortable talking to developers and product managers in their own language.
Revenue Focused: You have a proven track record of owning a quota. You are comfortable navigating procurement, legal, and executive stakeholders to get a deal done.
Playbook Builder: You don’t just fix things once. You build the systems and guides that help us scale this to the next thousand customers.
Strategic Agility: The ability to zoom out to the 10,000-foot view of the AI market and zoom in to the tactical details of a customer's implementation.
Commercial Grit: A proactive mindset regarding renewals and expansions. You see a renewal as an opportunity to re-sell the value, not a clerical task.
Analytical Rigor: You use data to tell a story. You can analyze usage trends to predict churn or identify a perfect moment for an upsell.
The AI landscape changes every week. At OpenRouter, you’ll be at the center of it all, working with the companies that are defining this era of technology. We offer a high-autonomy environment where your impact on the company’s bottom line is visible and rewarded.
Are you ready to drive the next wave of AI adoption? Let’s talk.
","descriptionPlain":"OpenRouter is the unified interface for the world’s most powerful LLMs. We don't just provide API access; we provide the infrastructure that allows AI-native companies to scale, optimize, and innovate.\n\nWe are looking for a Customer Success Manager who lives at the intersection of AI strategy, customer outcomes and commercial growth. You aren't here to just \"check in\" on customers, you are here to own the revenue lifecycle, own and drive massive inference outcomes, and ensure our customers are building the future of AI on the most efficient stack possible.\n\n\n\n\nTHE ROLE\n\nAs a Customer Success Manager at OpenRouter, you will own a portfolio of hyper-growth, Enterprise accounts. Your goal is simple but demanding: Drive adoption, unlock outcomes and value, and lead inference growth. You will be the bridge between complex technical systems, clear business outcomes and commercial growth.\n\n\n\n\nKEY RESPONSIBILITIES\n\n - Strategy and Adoption: You need to get into the weeds of what customers are building. Whether it’s an AI agent or a coding tool, you’ll create the plan that helps them use OpenRouter to its full potential.\n\n - Revenue and Outcome Ownership: You are responsible for keeping our customers around and helping them grow. You’ll lead the commercial talks and find ways to expand their usage across different product lines.\n\n - Strategic & Tactical Execution: One hour you’ll be presenting an ROI analysis to a CTO; the next, you’ll be diving into API documentation to help a lead engineer optimize their model routing. You enjoy translating from strategic to technical and back (on repeat).\n\n - Value Realization: Define and track \"Success Criteria\" for every customer. You will turn abstract AI goals into concrete ROI metrics, ensuring OpenRouter is a mission-critical partner and an important part of their AI strategy.\n\n - The Feedback Loop: Act as the data focused voice of the customer for our GTM, Product and Engineering teams, distilling learnings and friction points into roadmap priorities.\n\n\n\n\nWHO YOU ARE\n\nWe are looking for a proactive AI Customer Success Manager. You don't wait for a customer to ask for help; you identify a drop in token usage or a new model release and reach out with a plan and strategy to drive adoption, value and growth.\n\n\n\n\nREQUIRED QUALIFICATIONS\n\n - AI-Native DNA: You have previously worked at an AI-first company (LLM labs, AI infrastructure, or high-growth GenAI apps). You understand the nuances of tokens, latency, context windows, and model routing.\n\n - Technical Platform Expertise: You come from a background in technical SaaS or API-first platforms. You are comfortable talking to developers and product managers in their own language.\n\n - Revenue Focused: You have a proven track record of owning a quota. You are comfortable navigating procurement, legal, and executive stakeholders to get a deal done.\n\n - Playbook Builder: You don’t just fix things once. You build the systems and guides that help us scale this to the next thousand customers.\n\n\nCORE COMPETENCIES\n\n - Strategic Agility: The ability to zoom out to the 10,000-foot view of the AI market and zoom in to the tactical details of a customer's implementation.\n\n - Commercial Grit: A proactive mindset regarding renewals and expansions. You see a renewal as an opportunity to re-sell the value, not a clerical task.\n\n - Analytical Rigor: You use data to tell a story. You can analyze usage trends to predict churn or identify a perfect moment for an upsell.\n\n\n\n\nWHY OPENROUTER?\n\nThe AI landscape changes every week. At OpenRouter, you’ll be at the center of it all, working with the companies that are defining this era of technology. We offer a high-autonomy environment where your impact on the company’s bottom line is visible and rewarded.\n\nAre you ready to drive the next wave of AI adoption? Let’s talk."},{"id":"47c2bcd2-f71c-47a6-831f-a4130d607a7b","title":"Software Engineer, Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote (US)","secondaryLocations":[],"publishedAt":"2026-04-23T20:25:23.383+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openrouter/47c2bcd2-f71c-47a6-831f-a4130d607a7b","applyUrl":"https://jobs.ashbyhq.com/openrouter/47c2bcd2-f71c-47a6-831f-a4130d607a7b/application","descriptionHtml":"OpenRouter is the leading AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.
We're hiring a Software Engineer on our Platform team to own and scale the systems that route and serve millions of LLM requests every day. The business is growing at an unbelievable pace and we need help to ensure our platform can keep up. You'll work alongside a small team of engineers on owning our infrastructure, datastores, CI/CD pipeline and everything else at OpenRouter is built on. This is a hands-on IC role with broad surface area and little process between you and shipping.
Own and evolve our edge and cloud infrastructure across Cloudflare, Google Cloud, and Vercel.
Scale and operate our data layer including Spanner, ClickHouse, and Postgres.
Ensure we are optimizing for performance when serving LLM inference as traffic rapidly grows.
Partner with engineering leadership on capacity, reliability, and cost across the routing layer, with ownership of the systems carrying production traffic.
Set the bar and playbook for how we run infrastructure and operations as the team grows — tooling, observability, on-call, and the patterns other engineers build against.
5+ years building and operating production infrastructure at companies where uptime, latency, and cost matter.
Proven experience with cloud platforms (GCP, AWS, Azure) and edge-first serverless platforms (e.g. Cloudflare Workers)
Deep expertise in operating large scale databases (e.g Postgres, Spanner, etc).
A full-stack TypeScript shop won't faze you; you can move across the stack when the platform needs it.
High agency and a bias toward action. You don't wait for tickets — you see the bottleneck and fix it.
AI-forward in your workflow. You use coding agents, MCPs, and LLMs heavily and have opinions about what works.
Pragmatic about tradeoffs between speed and simplicity.
Existing user of OpenRouter, or active side projects in AI products/infrastructure or developer tooling.
The base salary for this full-time position in the United States, spanning multiple internal levels depending on qualifications, ranges between $215,000 to $285,000 plus benefits & equity. Compensation for internationally based candidates will vary to reflect local market conditions.
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team.
","descriptionPlain":"ABOUT OPENROUTER\n\nOpenRouter is the leading AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.\n\nAs enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.\n\n\n\nABOUT THE ROLE\n\nWe're hiring a Software Engineer on our Platform team to own and scale the systems that route and serve millions of LLM requests every day. The business is growing at an unbelievable pace and we need help to ensure our platform can keep up. You'll work alongside a small team of engineers on owning our infrastructure, datastores, CI/CD pipeline and everything else at OpenRouter is built on. This is a hands-on IC role with broad surface area and little process between you and shipping.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and evolve our edge and cloud infrastructure across Cloudflare, Google Cloud, and Vercel.\n\n - Scale and operate our data layer including Spanner, ClickHouse, and Postgres.\n\n - Ensure we are optimizing for performance when serving LLM inference as traffic rapidly grows.\n\n - Partner with engineering leadership on capacity, reliability, and cost across the routing layer, with ownership of the systems carrying production traffic.\n\n - Set the bar and playbook for how we run infrastructure and operations as the team grows — tooling, observability, on-call, and the patterns other engineers build against.\n \n \n\n\nABOUT YOU\n\n - 5+ years building and operating production infrastructure at companies where uptime, latency, and cost matter.\n\n - Proven experience with cloud platforms (GCP, AWS, Azure) and edge-first serverless platforms (e.g. Cloudflare Workers)\n\n - Deep expertise in operating large scale databases (e.g Postgres, Spanner, etc).\n\n - A full-stack TypeScript shop won't faze you; you can move across the stack when the platform needs it.\n\n - High agency and a bias toward action. You don't wait for tickets — you see the bottleneck and fix it.\n\n - AI-forward in your workflow. You use coding agents, MCPs, and LLMs heavily and have opinions about what works.\n\n - Pragmatic about tradeoffs between speed and simplicity.\n \n \n\n\nBONUS POINTS\n\n - Existing user of OpenRouter, or active side projects in AI products/infrastructure or developer tooling.\n \n \n\nThe base salary for this full-time position in the United States, spanning multiple internal levels depending on qualifications, ranges between $215,000 to $285,000 plus benefits & equity. Compensation for internationally based candidates will vary to reflect local market conditions.\n\nIf you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team."},{"id":"1b26f0a2-4aab-4bef-8c21-0f8de9a059e3","title":"Forward Deployed Engineer","department":"Go To Market","team":"Customer Success","employmentType":"FullTime","location":"Remote (US)","secondaryLocations":[],"publishedAt":"2026-06-01T21:48:30.828+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openrouter/1b26f0a2-4aab-4bef-8c21-0f8de9a059e3","applyUrl":"https://jobs.ashbyhq.com/openrouter/1b26f0a2-4aab-4bef-8c21-0f8de9a059e3/application","descriptionHtml":"OpenRouter is the unified interface for AI inference, giving developers and organizations access to hundreds of models through a single API. Our platform helps teams choose, route, evaluate, and scale model usage across providers, making it easier to build production AI applications with the right model for every use case.
As inference becomes a core operating layer for modern software companies, OpenRouter helps customers move faster, reduce complexity, and get more value from the rapidly evolving model ecosystem.
We are looking for a Forward Deployed Engineer to join our post-sales team and help customers successfully implement, adopt, and scale OpenRouter.
This role sits at the intersection of customer success, support, customer engineering, product, and developer relations. You will work directly with our customers after the sale to help them get live quickly, integrate OpenRouter into production systems, improve their inference architecture, and expand usage across teams and applications.
You will be deeply hands-on with developers. You will debug integrations, design implementation paths, advise on model and routing strategy, identify opportunities to increase adoption, and turn customer learnings into product feedback. The ideal candidate is technical enough to earn the trust of engineering teams, commercial enough to understand customer outcomes, and proactive enough to drive customers from initial implementation to scaled production usage.
Lead technical onboarding for new customers after contract close, helping them move from kickoff to production usage.
Partner with Customer Success Managers and Account Executives to define success plans, implementation milestones, and technical adoption goals.
Help customers integrate OpenRouter into their applications, workflows, infrastructure, and developer environments.
Troubleshoot API, SDK, model selection, routing, latency, reliability, and deployment issues.
Create implementation guides, reference architectures, code examples, and reusable playbooks for common customer patterns.
Work with customers to understand their AI use cases, application architecture, traffic patterns, and inference goals.
Recommend model, provider, routing, fallback, caching, and cost-optimization strategies based on customer needs.
Analyze usage patterns to identify opportunities to increase adoption, improve reliability, reduce cost, or expand into new workloads.
Help customers evaluate models and providers across quality, latency, cost, reliability, privacy, and scale requirements.
Drive customers from initial API usage to broader production deployment across teams and applications.
Build strong technical relationships with customer developers, engineering leaders, AI teams, and platform teams.
Run technical working sessions, integration reviews, architecture discussions, and developer enablement sessions.
Act as a trusted technical advisor for customers building AI-native products, agents, internal tools, and production LLM workflows.
Translate complex technical concepts into practical guidance for developers and business stakeholders.
Advocate for developer needs internally and help improve the customer implementation experience.
Partner closely with Customer Success to improve retention, adoption, customer health, and expansion.
Collaborate with Sales on technical expansion opportunities and strategic account growth.
Work with Product and Engineering to surface customer feedback, feature requests, integration blockers, and product gaps.
Contribute to internal knowledge bases, customer playbooks, onboarding materials, and best practices.
Help define what excellent post-sales technical engagement looks like at OpenRouter.
4+ years of experience in a technical customer-facing role such as Forward Deployed Engineer, Solutions Engineer, Solutions Architect, Technical Account Manager, Developer Advocate, or Customer Engineer.
Strong software engineering fundamentals and ability to read, write, and debug production-quality code.
Experience working with APIs, SDKs, cloud infrastructure, developer platforms, or AI/ML infrastructure.
Familiarity with LLMs, inference, model evaluation, prompt engineering, agents, latency/cost tradeoffs, and production AI application patterns.
Ability to work directly with developers and engineering leaders to diagnose problems and design practical solutions.
Strong customer instincts: you understand how to drive outcomes, manage ambiguity, and build trust.
Excellent written and verbal communication skills, especially when explaining technical topics to mixed audiences.
High ownership, bias for action, and comfort operating in a fast-moving startup environment.
Experience with OpenAI-compatible APIs, model routing, evals, observability, or LLM application frameworks.
Prior experience in customer success, post-sales engineering, or implementation roles at an API, infrastructure, developer tools, or AI company.
Experience building AI agents, chat products, copilots, automation workflows, or production LLM applications.
Familiarity with Python, TypeScript, REST APIs, streaming APIs, and common backend application architectures.
Experience working with enterprise customers, startups, or technical founders.
Ability to create technical content such as guides, demos, example repos, migration docs, or architecture diagrams.
In your first 30 days, you will learn OpenRouter’s product, customer base, implementation patterns, and post-sales motion. You will shadow customer calls, understand common integration paths, and begin supporting customer onboarding.
In your first 60 days, you will independently lead technical implementation workstreams, help customers resolve integration blockers, and contribute reusable technical assets for onboarding and adoption.
In your first 90 days, you will own technical success for a set of post-sales customers, drive measurable increases in production usage, identify expansion opportunities, and create a feedback loop between customers, Customer Success, Product, and Engineering.
You enjoy being close to customers and solving real-world implementation problems.
You are energized by helping developers ship faster and build better AI products.
You can go deep technically while staying focused on business outcomes.
You like operating across code, customer conversations, product feedback, and adoption strategy.
You are comfortable with ambiguity and can turn repeated customer problems into scalable systems, playbooks, and product insights.
You believe inference is becoming a foundational layer of software and want to help customers adopt it successfully.
OpenRouter is the unified interface for AI inference, giving developers and organizations access to hundreds of models through a single API. Our platform helps teams choose, route, evaluate, and scale model usage across providers, making it easier to build production AI applications with the right model for every use case.
As inference becomes a core operating layer for modern software companies, OpenRouter helps customers move faster, reduce complexity, and get more value from the rapidly evolving model ecosystem.
We’re looking for a Scaled Customer Success Manager, Startups to build and own the post-sale engine for OpenRouter’s startup ecosystem.
This is a builder role, not a scaled nurture role.
OpenRouter’s startup ecosystem is one of the company’s most important growth surfaces, powered in part by the OpenRouter for Startups program, which helps AI-native companies access credits, infrastructure, and multi-model tooling to build and scale faster.
Your job is to make that ecosystem work at scale.
You’ll own the startup customer journey from program approval and onboarding through activation, retention, expansion, and Enterprise readiness. You’ll also own day-to-day program operations and communications across the OpenRouter for Startups ecosystem, while helping launch new initiatives, workflows, and partner programs over time.
Own the scaled success motion for OpenRouter’s startup and scaled customer portfolio.
Partner cross-functionally to iterate and refine the operating system for startup activation, retention, growth, and Enterprise conversion.
Create and refine the workflows, dashboards, alerts, and playbooks that help the team understand which startups need attention, why they need it, and what action should happen next.
Turn manual customer success and program operations work into repeatable systems.
Own the start-up inbox, day-to-day program communications, and portfolio health across the startup segment.
Build scaled intervention workflows for customers showing risk signals.
Create activation paths that help startups reach first value quickly and understand how to use OpenRouter effectively.
Build practical systems that make scaled customer success possible.
Use AI-native tools and automation to reduce manual work across onboarding, follow-up, risk detection, expansion identification, reporting, and feedback capture.
Define what “healthy” looks like for startup customers.
Segment the portfolio into cohorts.
Create the operating cadence for reviewing startup portfolio health.
Help evolve OpenRouter’s startup program into a scalable growth engine.
Improve the application, approval, onboarding, activation, communication, and follow-up experience.
Ensure approved startups get value quickly and have clear paths to scale.
Turn startup customer, founder, and partner interactions into structured product signal.
Build feedback loops that improve the experience for the entire startup ecosystem, not just one account at a time.
You have managed a scaled customer portfolio, startup program operations, developer ecosystem, PLG customer base, or technical customer segment.
You are comfortable working with technical founders and developer-facing products.
You understand API-first businesses and can speak credibly about usage, latency, reliability, cost, integrations, and production adoption.
You are fluent in customer data and can use usage trends, support signals, product analytics, and revenue data to drive action.
You operate with a builder mindset and take ownership beyond your job description.
You do not default to manual touch points. You default to systems, repeatability, and leverage.
You have experience in AI infrastructure, developer tools, API platforms, technical SaaS, or high-growth GenAI products.
You have worked with startup customers, founders, or startup programs.
You have experience with tools like HubSpot, Customer.io, Intercom, Zendesk, Linear, Retool, Zapier, Clay, Census, Hightouch, Mixpanel, Amplitude, or similar GTM / workflow / analytics platforms.
You can build your own agents, write SQL, build lightweight internal tools, create automations, or use AI-assisted workflows to move faster.
You have partnered with Sales on expansion, renewal, or Enterprise conversion motions.
You have built customer health dashboards, scaled onboarding journeys, portfolio review cadences, lifecycle programs, or product feedback loops.
You have strong instincts for which startups are likely to grow, which are likely to churn, and which need intervention.
Within your first 2 weeks, you will understand the startup customer journey, map the current lifecycle, identify the highest-leverage activation and retention gaps, and define the first version of the startup health model.
Within your first 4 weeks, you will launch initial workflows.
Within your first 6 weeks, you will have built the first version of the scaled startup success operating system.
Longer term, success means higher startup activation, stronger retention, faster time-to-value.
The AI landscape changes every week. OpenRouter sits at the center of it, helping builders access, route, evaluate, and scale across the world’s leading models.
This role gives you the opportunity to shape how thousands of AI-native startups succeed on OpenRouter. You’ll work directly with high-potential founders, identify the next wave of Enterprise customers, and build the systems that help them grow.
High autonomy. High leverage. Direct impact on retention, growth, and the future of OpenRouter’s customer ecosystem.
If building the engine sounds more exciting than simply running the motion, we should talk.
","descriptionPlain":"ABOUT OPENROUTER\n\nOpenRouter is the unified interface for AI inference, giving developers and organizations access to hundreds of models through a single API. Our platform helps teams choose, route, evaluate, and scale model usage across providers, making it easier to build production AI applications with the right model for every use case.\n\nAs inference becomes a core operating layer for modern software companies, OpenRouter helps customers move faster, reduce complexity, and get more value from the rapidly evolving model ecosystem.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Scaled Customer Success Manager, Startups to build and own the post-sale engine for OpenRouter’s startup ecosystem.\n\nThis is a builder role, not a scaled nurture role.\n\nOpenRouter’s startup ecosystem is one of the company’s most important growth surfaces, powered in part by the OpenRouter for Startups program, which helps AI-native companies access credits, infrastructure, and multi-model tooling to build and scale faster.\n\n - Your job is to make that ecosystem work at scale.\n\n - You’ll own the startup customer journey from program approval and onboarding through activation, retention, expansion, and Enterprise readiness. You’ll also own day-to-day program operations and communications across the OpenRouter for Startups ecosystem, while helping launch new initiatives, workflows, and partner programs over time.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\n\n\nBUILD THE STARTUP SUCCESS ENGINE\n\n - Own the scaled success motion for OpenRouter’s startup and scaled customer portfolio.\n\n - Partner cross-functionally to iterate and refine the operating system for startup activation, retention, growth, and Enterprise conversion.\n\n - Create and refine the workflows, dashboards, alerts, and playbooks that help the team understand which startups need attention, why they need it, and what action should happen next.\n\n - Turn manual customer success and program operations work into repeatable systems.\n\n\nDRIVE ACTIVATION, RETENTION, AND GROWTH\n\n - Own the start-up inbox, day-to-day program communications, and portfolio health across the startup segment.\n\n - Build scaled intervention workflows for customers showing risk signals.\n\n - Create activation paths that help startups reach first value quickly and understand how to use OpenRouter effectively.\n\n\nENGINEER WORKFLOWS AND AUTOMATIONS\n\n - Build practical systems that make scaled customer success possible.\n\n - Use AI-native tools and automation to reduce manual work across onboarding, follow-up, risk detection, expansion identification, reporting, and feedback capture.\n\n\nOWN STARTUP HEALTH AND EXPANSION SIGNALS\n\n - Define what “healthy” looks like for startup customers.\n\n - Segment the portfolio into cohorts.\n\n - Create the operating cadence for reviewing startup portfolio health.\n\n\nIMPROVE THE STARTUP PROGRAM\n\n - Help evolve OpenRouter’s startup program into a scalable growth engine.\n\n - Improve the application, approval, onboarding, activation, communication, and follow-up experience.\n\n - Ensure approved startups get value quickly and have clear paths to scale.\n\n\nCREATE PRODUCT FEEDBACK LOOPS\n\n - Turn startup customer, founder, and partner interactions into structured product signal.\n\n - Build feedback loops that improve the experience for the entire startup ecosystem, not just one account at a time.\n\n\nWHAT WE’RE LOOKING FOR\n\n - You have managed a scaled customer portfolio, startup program operations, developer ecosystem, PLG customer base, or technical customer segment.\n\n - You are comfortable working with technical founders and developer-facing products.\n\n - You understand API-first businesses and can speak credibly about usage, latency, reliability, cost, integrations, and production adoption.\n\n - You are fluent in customer data and can use usage trends, support signals, product analytics, and revenue data to drive action.\n\n - You operate with a builder mindset and take ownership beyond your job description.\n\n - You do not default to manual touch points. You default to systems, repeatability, and leverage.\n\n\nYOU’LL STAND OUT IF\n\n - You have experience in AI infrastructure, developer tools, API platforms, technical SaaS, or high-growth GenAI products.\n\n - You have worked with startup customers, founders, or startup programs.\n\n - You have experience with tools like HubSpot, Customer.io http://Customer.io, Intercom, Zendesk, Linear, Retool, Zapier, Clay, Census, Hightouch, Mixpanel, Amplitude, or similar GTM / workflow / analytics platforms.\n\n - You can build your own agents, write SQL, build lightweight internal tools, create automations, or use AI-assisted workflows to move faster.\n\n - You have partnered with Sales on expansion, renewal, or Enterprise conversion motions.\n\n - You have built customer health dashboards, scaled onboarding journeys, portfolio review cadences, lifecycle programs, or product feedback loops.\n\n - You have strong instincts for which startups are likely to grow, which are likely to churn, and which need intervention.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Within your first 2 weeks, you will understand the startup customer journey, map the current lifecycle, identify the highest-leverage activation and retention gaps, and define the first version of the startup health model.\n\n - Within your first 4 weeks, you will launch initial workflows.\n\n - Within your first 6 weeks, you will have built the first version of the scaled startup success operating system.\n\n - Longer term, success means higher startup activation, stronger retention, faster time-to-value.\n\n\n\n\n\nWHY OPENROUTER?\n\nThe AI landscape changes every week. OpenRouter sits at the center of it, helping builders access, route, evaluate, and scale across the world’s leading models.\n\nThis role gives you the opportunity to shape how thousands of AI-native startups succeed on OpenRouter. You’ll work directly with high-potential founders, identify the next wave of Enterprise customers, and build the systems that help them grow.\n\nHigh autonomy. High leverage. Direct impact on retention, growth, and the future of OpenRouter’s customer ecosystem.\n\nIf building the engine sounds more exciting than simply running the motion, we should talk."},{"id":"8daf0f29-2e78-4ab1-8230-52e3988fe42c","title":"Research Scientist","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote (US)","secondaryLocations":[],"publishedAt":"2026-07-14T18:13:29.081+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openrouter/8daf0f29-2e78-4ab1-8230-52e3988fe42c","applyUrl":"https://jobs.ashbyhq.com/openrouter/8daf0f29-2e78-4ab1-8230-52e3988fe42c/application","descriptionHtml":"About OpenRouter
OpenRouter is the leading AI routing and infrastructure layer that developers and enterprises use to access, manage, and optimize the best large language models across providers without lock-in, capacity constraints, or unnecessary cost. We power the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.
The Role
As a Research Scientist, you will conduct deep, original research that advances how the world understands, evaluates, and routes large language models. You'll work with one of the richest datasets in AI: billions of LLM generations spanning every major model, provider, and use case.
You will own and pursue a research agenda: designing experiments, developing evaluation frameworks, and producing work that shapes how models are compared, selected, and deployed. Your findings will inform OpenRouter's routing intelligence, public rankings, and the broader AI discourse.
Success in this role is measured by the quality and impact of your research, not by shipping production code or building dashboards. You'll collaborate with product and engineering teams, but your primary focus is depth and rigor.
What You'll Do
Own and pursue a research agenda focused on LLM evaluation, model quality, routing optimization, and AI usage patterns, contributing original insights that advance the field.
Design novel evaluation frameworks and benchmarks that go beyond standard leaderboards, using real-world generation data to capture how models actually perform across tasks and contexts.
Conduct large-scale empirical studies on LLM behavior: how models compare across providers, how performance changes over time, and how usage patterns reveal strengths and weaknesses.
Develop the statistical and mathematical foundations behind our routing systems, building the models and heuristics that power intelligent provider and model selection.
Identify opportunities to apply research findings to feed back into OpenRouter's product and platform.
Collaborate with external researchers, model providers, and the open-source community to advance shared understanding of LLM capabilities and limitations.
Work with product and engineering teams to translate research findings into improvements to OpenRouter's platform, without being constrained to a shipping cadence.
What You Bring
Experience & Technical Skills
MS or PhD in a quantitative field (machine learning, statistics, computer science, mathematics, computational linguistics, or similar).
Track record of original research, demonstrated by first-author publications, significant open-source contributions, or equivalent impact in industry research.
Deep expertise in statistics, experimental design, and causal inference. You can design rigorous studies and reason carefully about validity, bias, and generalizability.
Strong programming skills in Python. You can build data pipelines, run large-scale experiments, and prototype models efficiently.
Proficiency in SQL for working with large-scale analytical databases (ClickHouse, BigQuery, or similar).
Hands-on experience with modern ML/NLP techniques such as LLM evaluation, fine-tuning, embeddings, classification, or reinforcement learning from human feedback.
Familiarity with the current LLM landscape: model architectures, provider ecosystems, benchmark suites, and the strengths and limitations of leading models.
Mindset & Approach
Deeply curious and self-directed. You identify the most important open questions and pursue them without waiting for direction.
Rigorous but pragmatic. You hold yourself to high scientific standards while operating at startup speed.
AI-first in your own workflow. You use LLMs, coding agents, and modern AI tools heavily in your research process and have strong opinions about what works.
Strong communicator. You can explain complex findings clearly in papers, blog posts, internal memos, and conversations with non-technical stakeholders.
Collaborative. You work well with product and engineering teams and can translate research insights into actionable recommendations.
OpenRouter is the unified interface for AI. We connect developers and enterprises to the world’s leading AI models through a single platform, making it easy to access, compare, route, and deploy AI at scale.
Since launching in 2023, OpenRouter has become one of the fastest-growing companies in AI. We work across the AI ecosystem, partnering with model developers, infrastructure providers, and customers ranging from individual developers to large enterprises.
We are growing rapidly, operating profitably, and building critical infrastructure for the future of AI.
OpenRouter is seeking its first General Counsel to build and lead the legal function through our next stage of growth.
Today, legal work is handled through a combination of outside counsel, contractors, and internal operators. That has worked well enough to get us here, but the company has reached the point where we need a senior legal leader who can see across the entire business, prioritize legal work, manage risk, and help us scale without slowing us down.
This person will serve as a strategic partner to the executive team, own the legal roadmap, manage outside counsel, and build the systems, processes, and team needed to support a fast-growing AI infrastructure company.
We are looking for someone who is pragmatic, commercial, highly trusted, and comfortable operating in ambiguity. The right person will not just answer legal questions. They will understand where the company is going and help build the legal foundation to get there.
Serve as a trusted advisor to the CEO, COO, executive team, and Board.
Help leadership identify, prioritize, and manage legal, regulatory, and business risk.
Build the legal function from the ground up.
Translate legal complexity into practical business judgment.
Help OpenRouter move quickly while making better, more informed decisions.
Own legal support for customer contracts, especially complex enterprise agreements.
Partner with GTM, finance, product, security, and operations teams to accelerate enterprise deals.
Help legal become a force multiplier for revenue rather than a bottleneck.
Support contracting with model providers, infrastructure providers, labs, vendors, and other strategic partners.
Help standardize agreements across a large and growing provider ecosystem.
Partner with business teams to manage legal risk across both supply and demand sides of the platform.
Oversee vendor, technology, software, infrastructure, and other third-party commercial agreements.
Own the high-level legal and compliance roadmap for a rapidly evolving AI platform.
Partner with Trust & Safety, Security, Product, and Operations on platform policies and enforcement frameworks.
Help oversee terms of service, privacy, acceptable use policies, sanctions/export controls, jurisdictional restrictions, and related compliance matters.
Build practical compliance processes that fit OpenRouter’s stage, speed, and risk profile.
Monitor emerging AI regulatory developments and convert them into operational guidance.
Manage corporate governance, Board matters, subsidiary structure, and investor-related legal work.
Lead internal coordination on future financings and strategic transactions.
Oversee legal aspects of acquisitions, including diligence, negotiation, closing, and integration.
Serve as the primary legal partner to the People team and leadership.
Create a clear intake, prioritization, and ownership model for legal work.
Manage existing contractors and outside counsel.
Build a team and legal culture that is responsive, trusted, practical, and deeply embedded in the business.
J.D. and active bar membership.
10+ years of relevant legal experience.
Significant experience with technology companies, venture-backed companies, commercial contracting, corporate transactions, M&A, or financing.
Experience advising executives on strategic legal and business issues.
Strong commercial judgment and ability to balance speed, risk, and business outcomes.
Ability to manage multiple legal domains without needing a large team on day one.
Excellent communication skills and ability to build trust across functions.
Prior experience as a General Counsel, Deputy General Counsel, or senior in-house legal leader.
Experience building or scaling a legal function.
Experience with AI, software infrastructure, marketplaces, developer platforms, cloud, data, or other emerging technologies.
Experience managing complex enterprise customer negotiations.
Experience with provider, vendor, or platform ecosystem agreements.
Familiarity with trust & safety, privacy, sanctions/export controls, AI regulation, or platform compliance.
Experience with M&A, venture financings, Board governance, and post-acquisition integration.
About OpenRouter
OpenRouter is the leading AI routing and infrastructure layer that developers and enterprises use to access, manage, and optimize their AI use across models and providers. We help our customers avoid lock-in, capacity constraints, and unnecessary cost, giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations deploy leading open and proprietary models across research, development, and production workloads.
About the Role
We're hiring our first dedicated Enterprise Product Manager to give the world’s largest organizations access to OpenRouter’s market-leading model catalog while keeping them in control of their policies and costs. Too often, we see employees at enterprises stuck using a single model family and unable to experiment with bleeding edge AI capabilities. To clear the path for these customers, you’ll own a broad product surface: identity and access, governance, security, spend controls, admin tooling, and the growth engine that turns organic adoption into a company-wide deployment.
This is a high-ownership role at the intersection of product and go-to-market. You'll work closely with Fortune 100 design partners, translating procurement, security, observability, and compliance requirements into a roadmap that unlocks the next tier of enterprise adoption. You'll partner closely with our Enterprise Account Executives, Forward Deployed Engineers, and Customer Success team to convert deal signal into shipped product. We’ll also give you industry-leading tools: our business processes are built from the ground up to be AI-native and we create room for experimentation across the entire model ecosystem to accelerate our own work.
This role is for you if you have moved a product up-market, navigated security reviews and procurement processes, and felt the difference between a feature that demos well and one that closes an enterprise-wide contract. We're looking for someone with high product taste who has built analytics-heavy, technical products and operated inside a true enterprise, sales-led motion.
What You'll Do
Own the enterprise roadmap end to end, from what it takes to get through procurement and security review, to driving daily usage and expansion across the account.
Partner directly with Fortune 100 design partners. Turn their requirements into a roadmap, ship against it, and use them as the forcing function for enterprise-grade quality.
Build the core enterprise platform: RBAC and granular permissions, SSO/SAML and SCIM provisioning, admin and governance controls, org/team management, data privacy and residency, compliance standards, and the spend controls finance and IT expect.
Identify opportunities to differentiate OpenRouter for the enterprise by studying emerging trends in AI and making them enterprise-accessible.
Drive land-and-expand. Design the product motion that grows one team of developers using OpenRouter into an organization-wide rollout.
Be the voice of the enterprise customer internally. Join sales calls and on-site visits; use that signal to ship what will close deals and make our enterprise customers successful.
Partner cross-functionally with engineering, design, sales, security, and customer success to ship and drive enterprise outcomes.
Raise the bar on craft. Bring strong product taste and judgment to a surface where trust, clarity, and details directly determine whether an enterprise fully adopts OpenRouter.
About You
6+ years of product management experience, with at least 3 years building enterprise products, and a track record of moving a product up-market.
You've built analytics-heavy, technically deep products with high taste, ideally at a data/analytics or forward-deployed platform serving sophisticated, technical users.
You've operated inside a real enterprise, sales-led GTM motion: Fortune 500 customers, multi-stakeholder deals, and the procurement gauntlet that comes with them.
Fluency with IT, security, and admin buyer personas. You know what it takes to roll out software at scale and what makes a security team say yes.
Hands-on familiarity with enterprise-readiness primitives: RBAC, SSO/SAML, SCIM, audit logs, and governance/compliance.
Strong technical judgment. You're comfortable going deep with engineers on infrastructure, APIs, and security tradeoffs.
High agency and a bias toward action. You talk to customers, you iterate, you ship, and you thrive in a small, fast-moving environment with intentionally fluid team boundaries.
Excellent written communication and a collaborative working style with engineers, designers, and GTM.
Bonus Points
Experience selling into or building for regulated industries (finance, healthcare, public sector) and familiarity with frameworks like SOC 2 and HIPAA.
Experience scaling an enterprise motion from early stage to scale at a high-growth company.
Familiarity with the AI ecosystem and what enterprises need to deploy it responsibly.
If you don't think you meet all of the criteria above but are still interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team.
","descriptionPlain":"About OpenRouter\n\nOpenRouter is the leading AI routing and infrastructure layer that developers and enterprises use to access, manage, and optimize their AI use across models and providers. We help our customers avoid lock-in, capacity constraints, and unnecessary cost, giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.\n\nAs enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations deploy leading open and proprietary models across research, development, and production workloads.\n\nAbout the Role\n\nWe're hiring our first dedicated Enterprise Product Manager to give the world’s largest organizations access to OpenRouter’s market-leading model catalog while keeping them in control of their policies and costs. Too often, we see employees at enterprises stuck using a single model family and unable to experiment with bleeding edge AI capabilities. To clear the path for these customers, you’ll own a broad product surface: identity and access, governance, security, spend controls, admin tooling, and the growth engine that turns organic adoption into a company-wide deployment.\n\nThis is a high-ownership role at the intersection of product and go-to-market. You'll work closely with Fortune 100 design partners, translating procurement, security, observability, and compliance requirements into a roadmap that unlocks the next tier of enterprise adoption. You'll partner closely with our Enterprise Account Executives, Forward Deployed Engineers, and Customer Success team to convert deal signal into shipped product. We’ll also give you industry-leading tools: our business processes are built from the ground up to be AI-native and we create room for experimentation across the entire model ecosystem to accelerate our own work.\n\nThis role is for you if you have moved a product up-market, navigated security reviews and procurement processes, and felt the difference between a feature that demos well and one that closes an enterprise-wide contract. We're looking for someone with high product taste who has built analytics-heavy, technical products and operated inside a true enterprise, sales-led motion.\n\nWhat You'll Do\n\n - Own the enterprise roadmap end to end, from what it takes to get through procurement and security review, to driving daily usage and expansion across the account.\n\n - Partner directly with Fortune 100 design partners. Turn their requirements into a roadmap, ship against it, and use them as the forcing function for enterprise-grade quality.\n\n - Build the core enterprise platform: RBAC and granular permissions, SSO/SAML and SCIM provisioning, admin and governance controls, org/team management, data privacy and residency, compliance standards, and the spend controls finance and IT expect.\n\n - Identify opportunities to differentiate OpenRouter for the enterprise by studying emerging trends in AI and making them enterprise-accessible.\n\n - Drive land-and-expand. Design the product motion that grows one team of developers using OpenRouter into an organization-wide rollout.\n\n - Be the voice of the enterprise customer internally. Join sales calls and on-site visits; use that signal to ship what will close deals and make our enterprise customers successful.\n\n - Partner cross-functionally with engineering, design, sales, security, and customer success to ship and drive enterprise outcomes.\n\n - Raise the bar on craft. Bring strong product taste and judgment to a surface where trust, clarity, and details directly determine whether an enterprise fully adopts OpenRouter.\n\nAbout You\n\n - 6+ years of product management experience, with at least 3 years building enterprise products, and a track record of moving a product up-market.\n\n - You've built analytics-heavy, technically deep products with high taste, ideally at a data/analytics or forward-deployed platform serving sophisticated, technical users.\n\n - You've operated inside a real enterprise, sales-led GTM motion: Fortune 500 customers, multi-stakeholder deals, and the procurement gauntlet that comes with them.\n\n - Fluency with IT, security, and admin buyer personas. You know what it takes to roll out software at scale and what makes a security team say yes.\n\n - Hands-on familiarity with enterprise-readiness primitives: RBAC, SSO/SAML, SCIM, audit logs, and governance/compliance.\n\n - Strong technical judgment. You're comfortable going deep with engineers on infrastructure, APIs, and security tradeoffs.\n\n - High agency and a bias toward action. You talk to customers, you iterate, you ship, and you thrive in a small, fast-moving environment with intentionally fluid team boundaries.\n\n - Excellent written communication and a collaborative working style with engineers, designers, and GTM.\n\nBonus Points\n\n - Experience selling into or building for regulated industries (finance, healthcare, public sector) and familiarity with frameworks like SOC 2 and HIPAA.\n\n - Experience scaling an enterprise motion from early stage to scale at a high-growth company.\n\n - Familiarity with the AI ecosystem and what enterprises need to deploy it responsibly.\n\nIf you don't think you meet all of the criteria above but are still interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team."},{"id":"407f71b5-4b1f-4666-91bd-394f3c26f19d","title":"Applied AI Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote (US)","secondaryLocations":[],"publishedAt":"2026-07-15T18:04:41.000+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openrouter/407f71b5-4b1f-4666-91bd-394f3c26f19d","applyUrl":"https://jobs.ashbyhq.com/openrouter/407f71b5-4b1f-4666-91bd-394f3c26f19d/application","descriptionHtml":"OpenRouter is the AI routing and infrastructure layer that AI builders, AI-native startups, and enterprises use to access, manage, and optimize their AI usage through a unified API, billing interface, and analytics platform. We route billions of tokens every month and sit at the center of how organizations operationalize LLMs across research, product, and production workloads.
We are a small team that punches above its weight. Every person here has direct impact on the product and our users.
About the role
We're hiring two Applied AI Engineers to build the internal agentic tooling that runs OpenRouter — one focused on support, one focused on go-to-market. The two roles operate the same way; the difference is which domain you go deep on.
We believe we can build software that fits our needs rather than buy software built for the masses. The best technical companies built proprietary tools, and you'll have the chance to do that at OpenRouter.
This is not a zero-to-one role. The first 80% is easy. Getting the last 20% right — reliability, edge cases, the unglamorous finishing work — and earning adoption across a team that has other options is the actual job.
What you'll do
Build internal agentic workflows end-to-end on OpenRouter, from prototype to production, that automate support and GTM operations
Integrate our systems with the tools the company runs on, and steadily replace those tools where it makes sense to
Own the reliability of what you ship: evals, guardrails, and monitoring, so automation is trustworthy rather than flashy
Drive measurable impact — deflect support volume, accelerate GTM motions, cut manual toil — and prove it with data
Work directly with support, GTM, and engineering to find the highest-leverage workflows to automate next
Iterate on real usage: ship, measure, improve
Build-over-buy conviction. You build on internal tools first and champion them over polished external options, even when the internal path is slightly more painful. You buy only for genuine expertise, never for something buildable in a day.
You push the last 20%. You've worked on internally-built tooling and made it good enough that people chose it. You're energized by reliability, edge cases, and polish, and you don't delegate the hard part.
Domain fluency in support or GTM. Hands-on with ticketing, CRM, sales ops, or customer-facing workflows, so you know which work is actually worth automating.
Architectural range. You understand systems end-to-end and can jump into any part of one. Deep backend orientation; front-end work is not the point here.
A security mindset. You'll be building integrations with broad internal access. You think about permissions, blast radius, and the second-order effects of what an agent is about to do before it does it.
Evals and data rigor. You measure automation impact quantitatively rather than asserting it.
Excellence, time-boxed. A near-perfect bar, but disciplined enough to ship rather than polish forever.
Experience across three or more agent harnesses. We don't need expertise in any one of them; we want to see that you've tried things.
You've built your own agent harness for a workflow
Production LLM/agentic systems shipped with strong engineering fundamentals
Open-source contributions to dev tooling or agent frameworks