{"exhaustive":{"nbHits":true,"typo":true},"exhaustiveNbHits":true,"exhaustiveTypo":true,"hits":[{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"input_sh"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> incident: What Signal users need to know"},"url":{"matchLevel":"none","matchedWords":[],"value":"https://support.signal.org/hc/en-us/articles/4850133017242"}},"_tags":["story","author_input_sh","story_32472412"],"author":"input_sh","children":[32472438,32472527,32472534,32472668,32472752,32472931,32473075,32473119,32473266,32473271,32473282,32473346,32473395,32473460,32473561,32473623,32473968,32473984,32474022,32474024,32474040,32474358,32474672,32475063,32475890,32475928,32475937,32476282,32476941,32477417,32477573,32478060,32478568,32478724,32486181],"created_at":"2022-08-15T17:12:04Z","created_at_i":1660583524,"num_comments":478,"objectID":"32472412","points":672,"story_id":32472412,"title":"Twilio incident: What Signal users need to know","updated_at":"2026-08-26T07:44:48Z","url":"https://support.signal.org/hc/en-us/articles/4850133017242"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"mindracer"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> confirms data breach after hackers leak 33M Authy user phone numbers"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.securityweek.com/<em>twilio</em>-confirms-data-breach-after-hackers-leak-33m-authy-user-phone-numbers/"}},"_tags":["story","author_mindracer","story_40874341"],"author":"mindracer","children":[40874540,40874595,40874803,40875431,40875452,40875480,40875747,40875779,40875855,40875888,40875934,40875955,40876005,40876021,40876252,40876292,40876317,40876322,40876410,40876526,40876544,40876594,40876608,40876616,40876680,40876742,40876774,40876776,40876958,40877003,40877225,40877331,40877538,40877821,40878077,40878295,40878321,40878536,40878590,40878681,40878915,40879488,40879502,40879676,40879921,40880158,40880336,40881869,40884124,40884458,40885705,40943526],"created_at":"2024-07-04T12:26:39Z","created_at_i":1720095999,"num_comments":396,"objectID":"40874341","points":663,"story_id":40874341,"title":"Twilio confirms data breach after hackers leak 33M Authy user phone numbers","updated_at":"2026-09-08T20:17:48Z","url":"https://www.securityweek.com/twilio-confirms-data-breach-after-hackers-leak-33m-authy-user-phone-numbers/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"coloneltcb"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> to Acquire Sendgrid"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/press/releases/release_<em>twilio</em>_acquires_sendgrid"}},"_tags":["story","author_coloneltcb","story_18223645"],"author":"coloneltcb","children":[18223690,18223711,18223724,18223756,18223779,18223796,18223914,18223999,18224083,18224345,18224473,18224555,18224604,18224692,18224818,18224837,18224944,18225304,18225742,18225752,18227165,18227367,18228066,18230108,18230776],"created_at":"2018-10-15T20:54:08Z","created_at_i":1539636848,"num_comments":184,"objectID":"18223645","points":633,"story_id":18223645,"title":"Twilio to Acquire Sendgrid","updated_at":"2025-02-26T04:31:44Z","url":"https://www.twilio.com/press/releases/release_twilio_acquires_sendgrid"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"devinrader"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> releases open source video conferencing apps for iOS, Android and web"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/open-source-video-apps-reactjs-ios-android"}},"_tags":["story","author_devinrader","story_22567240"],"author":"devinrader","children":[22569033,22569291,22569314,22569319,22569464,22569501,22570193,22570241,22570540,22570564,22570695,22570818,22571318,22571539,22571623,22572685,22573823,22575094],"created_at":"2020-03-13T13:55:38Z","created_at_i":1584107738,"num_comments":102,"objectID":"22567240","points":583,"story_id":22567240,"title":"Twilio releases open source video conferencing apps for iOS, Android and web","updated_at":"2024-09-20T05:53:23Z","url":"https://www.twilio.com/blog/open-source-video-apps-reactjs-ios-android"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"from"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"FCC threatens to disconnect <em>Twilio</em> for illegal robocalls"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://commsrisk.com/fcc-threatens-to-disconnect-<em>twilio</em>-for-illegal-robocalls/"}},"_tags":["story","author_from","story_34570065"],"author":"from","children":[34570183,34570199,34570222,34570248,34570305,34570372,34570388,34570412,34570458,34570560,34570565,34570593,34570635,34570704,34570753,34570785,34570825,34570849,34570974,34570975,34571009,34571631,34571693,34571720,34571897,34571949,34572197,34572584,34573228,34573532,34573778,34573882,34575070,34575241,34575427,34575723,34576044,34576193,34576671,34576698],"created_at":"2023-01-29T17:02:59Z","created_at_i":1675011779,"num_comments":216,"objectID":"34570065","points":574,"story_id":34570065,"title":"FCC threatens to disconnect Twilio for illegal robocalls","updated_at":"2024-12-19T04:24:27Z","url":"https://commsrisk.com/fcc-threatens-to-disconnect-twilio-for-illegal-robocalls/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"joaopaulomcc"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Goodbye, <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://blog.miguelgrinberg.com/post/goodbye-<em>twilio</em>"}},"_tags":["story","author_joaopaulomcc","story_36382361"],"author":"joaopaulomcc","children":[36382631,36382732,36382759,36382784,36382880,36382884,36382905,36382974,36382990,36383097,36383184,36383191,36383194,36383226,36383229,36383306,36383350,36383355,36383520,36383646,36384068,36384188,36384287,36384465,36384552,36384620,36384696,36384905,36384926,36385023,36385331,36385341,36385403,36385424,36385595,36385958,36386067,36386203,36386256,36386544,36386639,36387582,36387745,36388330,36390859],"created_at":"2023-06-18T17:34:01Z","created_at_i":1687109641,"num_comments":336,"objectID":"36382361","points":545,"story_id":36382361,"title":"Goodbye, Twilio","updated_at":"2026-07-01T20:01:12Z","url":"https://blog.miguelgrinberg.com/post/goodbye-twilio"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"harryzhang"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> set to acquire Segment for $3.2B"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.forbes.com/sites/alexkonrad/2020/10/09/<em>twilio</em>-to-acquire-cloud-startup-segment-for-3-billion/"}},"_tags":["story","author_harryzhang","story_24735414"],"author":"harryzhang","children":[24735502,24735506,24735522,24735572,24735573,24735630,24735667,24735692,24735730,24735780,24735793,24735864,24735983,24736174,24736451,24736791,24736883,24736962,24737043,24737624,24744031,24758113,24762390],"created_at":"2020-10-09T23:23:15Z","created_at_i":1602285795,"num_comments":93,"objectID":"24735414","points":533,"story_id":24735414,"title":"Twilio set to acquire Segment for $3.2B","updated_at":"2025-10-06T21:07:41Z","url":"https://www.forbes.com/sites/alexkonrad/2020/10/09/twilio-to-acquire-cloud-startup-segment-for-3-billion/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"galfarragem"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> Super SIM"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/wireless/super-sim"}},"_tags":["story","author_galfarragem","story_19885764"],"author":"galfarragem","children":[19885850,19885865,19885883,19885895,19885930,19885958,19886008,19886043,19886053,19886205,19886299,19886312,19886456,19886465,19886531,19886546,19886596,19886663,19886915,19886960,19887054,19887071,19887292,19887510,19887579,19887822,19888166,19888405,19888663,19891058,19891361,19900308],"created_at":"2019-05-11T12:13:31Z","created_at_i":1557576811,"num_comments":175,"objectID":"19885764","points":461,"story_id":19885764,"title":"Twilio Super SIM","updated_at":"2024-09-20T04:17:12Z","url":"https://www.twilio.com/wireless/super-sim"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"akmittal"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> is laying off 17% of workforce"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/restructuring-<em>twilio</em>"}},"_tags":["story","author_akmittal","story_34773865"],"author":"akmittal","children":[34773957,34773986,34773993,34774004,34774021,34774027,34774090,34774098,34774131,34774133,34774180,34774232,34774244,34774490,34774738,34774829,34774974,34775075,34775894,34775938,34776113,34776150,34776191,34776230,34776420,34776575,34776610,34776751,34776775,34776818,34776938,34777363,34777512,34777621,34777627,34777813,34778263,34778398,34779180,34779330,34779781,34779852,34781998,34783014],"created_at":"2023-02-13T14:36:27Z","created_at_i":1676298987,"num_comments":375,"objectID":"34773865","points":452,"story_id":34773865,"title":"Twilio is laying off 17% of workforce","updated_at":"2025-11-14T02:12:06Z","url":"https://www.twilio.com/blog/restructuring-twilio"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"billychasen"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em>\u2019s toll fraud problem"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://billychasen.medium.com/<em>twilio</em>s-toll-fraud-problem-28b3aef39243"}},"_tags":["story","author_billychasen","story_34265433"],"author":"billychasen","children":[34265561,34265610,34265628,34265632,34265648,34265670,34265733,34265737,34265777,34265889,34265991,34266002,34266037,34266236,34266238,34266281,34266538,34266565,34266567,34266668,34266674,34267055,34267244,34267435,34267586,34267702,34267710,34267720,34267733,34267778,34268015,34268114,34268174,34268500,34268968,34269584,34270155,34271009,34271082,34271122,34272225,34274037,34279760,34284793],"created_at":"2023-01-05T19:44:48Z","created_at_i":1672947888,"num_comments":214,"objectID":"34265433","points":447,"story_id":34265433,"title":"Twilio\u2019s toll fraud problem","updated_at":"2026-05-01T15:16:39Z","url":"https://billychasen.medium.com/twilios-toll-fraud-problem-28b3aef39243"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"SteveMorin"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"How I Used <em>Twilio</em>, Python and Google to Automate My Wedding"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2017/04/wedding-at-scale-how-i-used-<em>twilio</em>-python-and-google-to-automate-my-wedding.html"}},"_tags":["story","author_SteveMorin","story_14101699"],"author":"SteveMorin","children":[14102041,14102138,14102145,14102182,14102195,14102213,14102267,14102274,14102317,14102334,14102396,14102433,14102440,14102491,14102517,14102617,14102853,14102944,14103293,14103398,14103558,14103670,14103848,14103903,14104047,14104051,14104191,14104224,14104258,14104545,14104786,14104859,14104893,14104982,14105935,14105965,14106125,14106287,14106386,14116642,14118912,14120786,14125219,14125226,14129740,14162028],"created_at":"2017-04-12T21:00:47Z","created_at_i":1492030847,"num_comments":220,"objectID":"14101699","points":425,"story_id":14101699,"title":"How I Used Twilio, Python and Google to Automate My Wedding","updated_at":"2026-02-25T23:04:12Z","url":"https://www.twilio.com/blog/2017/04/wedding-at-scale-how-i-used-twilio-python-and-google-to-automate-my-wedding.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"kressaty"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> S-1"},"url":{"matchLevel":"none","matchedWords":[],"value":"https://www.sec.gov/Archives/edgar/data/1447669/000104746916013448/a2227414zs-1.htm"}},"_tags":["story","author_kressaty","story_11779453"],"author":"kressaty","children":[11779560,11779566,11779607,11779608,11779628,11779657,11779731,11779734,11779890,11779904,11779923,11779978,11780028,11780119,11780295,11780499,11780512,11780655,11780731,11780792,11780912,11781615,11781761,11783887,11784223,11784782,11784958,11789033,11791012,11795371],"created_at":"2016-05-26T16:51:38Z","created_at_i":1464281498,"num_comments":211,"objectID":"11779453","points":375,"story_id":11779453,"title":"Twilio S-1","updated_at":"2024-09-19T23:17:53Z","url":"https://www.sec.gov/Archives/edgar/data/1447669/000104746916013448/a2227414zs-1.htm"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"ceohockey60"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Jeff Lawson steps down as CEO of <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.cnbc.com/2024/01/08/<em>twilio</em>-ceo-lawson-steps-down-after-bruising-activist-battles.html"}},"_tags":["story","author_ceohockey60","story_38912497"],"author":"ceohockey60","children":[38913032,38913056,38913090,38913094,38913130,38913134,38913241,38913293,38913298,38913421,38913430,38913438,38913503,38913520,38913529,38913536,38913800,38913853,38913964,38913998,38914206,38914207,38914224,38914237,38914263,38914372,38914463,38914490,38914722,38914737,38914801,38914820,38915082,38915184,38915250,38915261,38915302,38915441,38915517,38915559,38915695,38916055,38916680,38916745,38916968,38917187,38917557,38917845,38920403],"created_at":"2024-01-08T14:37:05Z","created_at_i":1704724625,"num_comments":270,"objectID":"38912497","points":374,"story_id":38912497,"title":"Jeff Lawson steps down as CEO of Twilio","updated_at":"2025-10-22T18:39:13Z","url":"https://www.cnbc.com/2024/01/08/twilio-ceo-lawson-steps-down-after-bruising-activist-battles.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"melvinmelih"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> to lay off 11% of workforce"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.cnbc.com/2022/09/14/<em>twilio</em>-to-lay-of-11percent-of-workforce.html"}},"_tags":["story","author_melvinmelih","story_32837802"],"author":"melvinmelih","children":[32837981,32838067,32838207,32838243,32838249,32838341,32838445,32838503,32838556,32838562,32838634,32838867,32838903,32838954,32838955,32839052,32839125,32839288,32839407,32839574,32839585,32841471,32841887,32842351,32842731,32842800,32842823,32843089,32846652,32847267,32850647,32850650,32850678,32860568,32873851],"created_at":"2022-09-14T14:33:27Z","created_at_i":1663166007,"num_comments":463,"objectID":"32837802","points":359,"story_id":32837802,"title":"Twilio to lay off 11% of workforce","updated_at":"2025-10-06T20:48:45Z","url":"https://www.cnbc.com/2022/09/14/twilio-to-lay-of-11percent-of-workforce.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"doppp"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> opens trading at $23.99 per share"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://techcrunch.com/2016/06/23/<em>twilio</em>-opens-trading/"}},"_tags":["story","author_doppp","story_11961432"],"author":"doppp","children":[11961551,11961563,11961772,11961773,11961844,11961888,11961991,11962127,11962358,11962487,11962613,11962904,11962964,11963504,11963772,11963805,11964801,11964904,11964914,11968612,11970117,11976020],"created_at":"2016-06-23T15:00:32Z","created_at_i":1466694032,"num_comments":168,"objectID":"11961432","points":358,"story_id":11961432,"title":"Twilio opens trading at $23.99 per share","updated_at":"2024-09-19T23:23:19Z","url":"https://techcrunch.com/2016/06/23/twilio-opens-trading/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"mathattack"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em>'s Seed Pitch"},"url":{"matchLevel":"none","matchedWords":[],"value":"http://avc.com/2016/06/best-seed-pitch-ever/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+AVc+%28A+VC%29"}},"_tags":["story","author_mathattack","story_11985368"],"author":"mathattack","children":[11985586,11985594,11985668,11985764,11985816,11985998,11986103,11986167,11986560,11986734,11987511,11987841,11989915],"created_at":"2016-06-27T11:04:23Z","created_at_i":1467025463,"num_comments":74,"objectID":"11985368","points":319,"story_id":11985368,"title":"Twilio's Seed Pitch","updated_at":"2026-04-30T22:22:53Z","url":"http://avc.com/2016/06/best-seed-pitch-ever/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+AVc+%28A+VC%29"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"_ikfm"},"story_text":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"I'm the founder of a tech startup in the field of telephony and we use <em>Twilio</em> for parts of our service.<p>A little over 3 hours ago our entire account was suspended without reason. We received an email stating that fact without further explanation.<p>Since then, we are trying to get in contact with them through every channel we could find: email, Twitter, LinkedIn, and I even tried emailing Jeff Lawson, their CEO. They don't have a support number we can call.<p>We are not a small customer and we have been with them for more than 6 years. It's deeply frustrating that despite that fact, we don't seem to matter to them at all.<p>If you work at <em>Twilio</em> or if you can help us get in touch with them, I'd be indebted to you forever!"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> blocked our account and with it hundreds of our customers [resolved]"}},"_tags":["story","author__ikfm","story_26815768","ask_hn"],"author":"_ikfm","children":[26815786,26816087,26816099,26816173,26816505,26816506,26816522,26816639,26816897,26816916,26816951,26816961,26816967,26817003,26817039,26817205,26817405,26817428,26817557,26817940,26818042,26818963,26819149,26819288,26819295,26819375,26819415,26819670,26819867,26820960,26821184,26821285,26821485,26821776],"created_at":"2021-04-15T03:01:35Z","created_at_i":1618455695,"num_comments":156,"objectID":"26815768","points":312,"story_id":26815768,"story_text":"I&#x27;m the founder of a tech startup in the field of telephony and we use Twilio for parts of our service.<p>A little over 3 hours ago our entire account was suspended without reason. We received an email stating that fact without further explanation.<p>Since then, we are trying to get in contact with them through every channel we could find: email, Twitter, LinkedIn, and I even tried emailing Jeff Lawson, their CEO. They don&#x27;t have a support number we can call.<p>We are not a small customer and we have been with them for more than 6 years. It&#x27;s deeply frustrating that despite that fact, we don&#x27;t seem to matter to them at all.<p>If you work at Twilio or if you can help us get in touch with them, I&#x27;d be indebted to you forever!","title":"Twilio blocked our account and with it hundreds of our customers [resolved]","updated_at":"2024-09-20T08:20:21Z"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"harel"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Build a burner phone with <em>Twilio</em> and Kotlin"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2017/07/building-a-fully-featured-burner-phone-with-kotlin.html"}},"_tags":["story","author_harel","story_14796934"],"author":"harel","children":[14797449,14797465,14797536,14797578,14797583,14797596,14797790,14798045,14798404,14798427,14798540,14798891,14798945,14801714,14802266,14803205,14803308],"created_at":"2017-07-18T14:50:01Z","created_at_i":1500389401,"num_comments":117,"objectID":"14796934","points":312,"story_id":14796934,"title":"Build a burner phone with Twilio and Kotlin","updated_at":"2024-09-20T01:08:34Z","url":"https://www.twilio.com/blog/2017/07/building-a-fully-featured-burner-phone-with-kotlin.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"pcbro141"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> employees, associates charged with insider trading by SEC"},"url":{"matchLevel":"none","matchedWords":[],"value":"https://www.sec.gov/news/press-release/2022-55"}},"_tags":["story","author_pcbro141","story_30834885"],"author":"pcbro141","children":[30834968,30835062,30835167,30835253,30835397,30835453,30835575,30835599,30835620,30835660,30835686,30835705,30835712,30835736,30835782,30835789,30835790,30835795,30835959,30836092,30836095,30836306,30836381,30836539,30836587,30836667,30836720,30837011,30837227,30838562,30838600,30838640,30840368,30843059,30848239],"created_at":"2022-03-28T19:59:20Z","created_at_i":1648497560,"num_comments":278,"objectID":"30834885","points":300,"story_id":30834885,"title":"Twilio employees, associates charged with insider trading by SEC","updated_at":"2025-10-06T20:53:43Z","url":"https://www.sec.gov/news/press-release/2022-55"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"HugoHobling"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Verified by <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/introducing-verified-<em>twilio</em>"}},"_tags":["story","author_HugoHobling","story_20835428"],"author":"HugoHobling","children":[20835615,20835646,20835653,20835654,20835661,20835663,20835679,20835682,20835709,20835719,20835778,20835792,20835798,20835914,20835959,20835972,20836005,20836024,20836042,20836062,20836093,20836237,20836244,20836394,20836432,20836457,20836495,20836589,20836703,20836721,20836726,20837248,20838210,20838228,20838491,20838603,20839157,20839898],"created_at":"2019-08-30T02:08:45Z","created_at_i":1567130925,"num_comments":239,"objectID":"20835428","points":291,"story_id":20835428,"title":"Verified by Twilio","updated_at":"2024-09-20T04:47:23Z","url":"https://www.twilio.com/blog/introducing-verified-twilio"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"birdculture"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Why <em>Twilio</em> Segment moved from microservices back to a monolith"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/en-us/blog/developers/best-practices/goodbye-microservices"}},"_tags":["story","author_birdculture","story_46257714"],"author":"birdculture","children":[46258283,46258361,46258385,46258392,46258431,46258454,46258470,46258489,46258637,46258668,46258955,46259028,46259032,46259045,46259123,46259154,46259174,46259210,46259286,46259309,46259344,46259356,46259550,46259570,46260006,46260017,46260066,46260522,46260560,46260707,46260853,46260949,46260962,46261014,46261161,46261342,46261447,46261882,46262071,46262107,46262114,46262220,46268755],"created_at":"2025-12-13T20:30:34Z","created_at_i":1765657834,"num_comments":252,"objectID":"46257714","points":281,"story_id":46257714,"title":"Why Twilio Segment moved from microservices back to a monolith","updated_at":"2026-05-31T00:38:42Z","url":"https://www.twilio.com/en-us/blog/developers/best-practices/goodbye-microservices"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"viniciosbarros"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Raspberry Pi Pet Detector Camera Using Python, TensorFlow, and <em>Twilio</em> [video]"},"url":{"matchLevel":"none","matchedWords":[],"value":"https://www.youtube.com/watch?v=gGqVNuYol6o"}},"_tags":["story","author_viniciosbarros","story_18733799"],"author":"viniciosbarros","children":[18734178,18734209,18734272,18734308,18734312,18734389,18734553,18734776,18734826,18734970,18735153,18735638,18735821,18735992,18736210,18736326,18736494,18738347,18738869,18741397],"created_at":"2018-12-21T15:21:06Z","created_at_i":1545405666,"num_comments":79,"objectID":"18733799","points":277,"story_id":18733799,"title":"Raspberry Pi Pet Detector Camera Using Python, TensorFlow, and Twilio [video]","updated_at":"2024-09-20T03:28:59Z","url":"https://www.youtube.com/watch?v=gGqVNuYol6o"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"rayshan"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em>, Asana to List on Long Term Stock Exchange"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.wsj.com/articles/<em>twilio</em>-asana-to-list-on-long-term-stock-exchange-as-esg-push-continues-11624565701"}},"_tags":["story","author_rayshan","story_27623605"],"author":"rayshan","children":[27624370,27624372,27624429,27624601,27624641,27624756,27624969,27625308,27625346,27625369,27626447,27627653,27630716,27641117],"created_at":"2021-06-24T20:53:09Z","created_at_i":1624567989,"num_comments":139,"objectID":"27623605","points":270,"story_id":27623605,"title":"Twilio, Asana to List on Long Term Stock Exchange","updated_at":"2025-09-01T00:26:06Z","url":"https://www.wsj.com/articles/twilio-asana-to-list-on-long-term-stock-exchange-as-esg-push-continues-11624565701"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"tcsf"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> Functions \u2013 Public Beta"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2017/05/introducing-<em>twilio</em>-functions.html"}},"_tags":["story","author_tcsf","story_14419353"],"author":"tcsf","children":[14419564,14419611,14419673,14419851,14419953,14420151,14420277,14420286,14420356,14420436,14420449,14420576,14420687,14421045,14421136,14421879],"created_at":"2017-05-25T19:06:57Z","created_at_i":1495739217,"num_comments":86,"objectID":"14419353","points":267,"story_id":14419353,"title":"Twilio Functions \u2013 Public Beta","updated_at":"2024-09-20T00:49:53Z","url":"https://www.twilio.com/blog/2017/05/introducing-twilio-functions.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"samdung"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> Super Sim \u2013 Public Beta"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/docs/iot/supersim"}},"_tags":["story","author_samdung","story_23500769"],"author":"samdung","children":[23501145,23501256,23501310,23501361,23501430,23501453,23501518,23501548,23501554,23501585,23501857,23501872,23501971,23502092,23502183,23502347,23502596,23503170,23503341,23503422,23503433,23504315,23504402,23504506,23505240,23507534,23508173,23513745,23526192],"created_at":"2020-06-12T16:23:36Z","created_at_i":1591979016,"num_comments":142,"objectID":"23500769","points":262,"story_id":23500769,"title":"Twilio Super Sim \u2013 Public Beta","updated_at":"2025-10-02T17:27:18Z","url":"https://www.twilio.com/docs/iot/supersim"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"IG_Semmelweiss"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Errors for the <em>Twilio</em> Rest API impacting multiple services"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://status.<em>twilio</em>.com"}},"_tags":["story","author_IG_Semmelweiss","story_34839329"],"author":"IG_Semmelweiss","children":[34839366,34839441,34839449,34839491,34839493,34839496,34839507,34839602,34839618,34839657,34839684,34839716,34839767,34839779,34839815,34839817,34839832,34839838,34839879,34839918,34839979,34840013,34840086,34840167,34840530,34842000],"created_at":"2023-02-17T19:38:52Z","created_at_i":1676662732,"num_comments":161,"objectID":"34839329","points":261,"story_id":34839329,"title":"Errors for the Twilio Rest API impacting multiple services","updated_at":"2024-09-20T13:23:30Z","url":"https://status.twilio.com"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"jonmarkgo"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Build Your Own Home Automation w/ Pusher, <em>Twilio</em>, and Arduino"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"http://www.<em>twilio</em>.com/blog/2012/08/diy-home-automation-using-<em>twilio</em>-powerswitch-arduino-and-pusher.html"}},"_tags":["story","author_jonmarkgo","story_4413185"],"author":"jonmarkgo","children":[4413274,4413518,4413532,4413539,4413555,4413596,4413776,4413897,4413998,4414229,4415738,4415875,4415995,4416614],"created_at":"2012-08-21T15:41:38Z","created_at_i":1345563698,"num_comments":32,"objectID":"4413185","points":252,"story_id":4413185,"title":"Build Your Own Home Automation w/ Pusher, Twilio, and Arduino","updated_at":"2024-09-19T18:45:21Z","url":"http://www.twilio.com/blog/2012/08/diy-home-automation-using-twilio-powerswitch-arduino-and-pusher.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"gregorymichael"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"How I Hacked My University's Registration System with Python and <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2017/06/hacked-my-universitys-registration-system-python-<em>twilio</em>.html"}},"_tags":["story","author_gregorymichael","story_14619336"],"author":"gregorymichael","children":[14619549,14619603,14619668,14619738,14619793,14619828,14619916,14620105,14620142,14620185,14620236,14620279,14620406,14620446,14620546,14620993,14621218,14621302,14621328,14621341,14621345,14621701,14621854,14621855,14622622,14622665,14622714,14622838,14623101,14623113,14623227,14623243,14624400,14624474,14625090,14625594,14661484],"created_at":"2017-06-23T14:24:53Z","created_at_i":1498227893,"num_comments":150,"objectID":"14619336","points":238,"story_id":14619336,"title":"How I Hacked My University's Registration System with Python and Twilio","updated_at":"2026-08-04T08:02:41Z","url":"https://www.twilio.com/blog/2017/06/hacked-my-universitys-registration-system-python-twilio.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"lxm"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> stock plummets as major client Uber distances itself"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://techcrunch.com/2017/05/02/<em>twilio</em>-stock-takes-a-nosedive-in-after-hours-trading-on-weak-guidance/?ncid=rss&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Techcrunch+%28TechCrunch%29"}},"_tags":["story","author_lxm","story_14251222"],"author":"lxm","children":[14251394,14251397,14251426,14251478,14251494,14251642,14251696,14251699,14251700,14251733,14251982,14252261,14252303,14252386,14252549,14252563,14252628,14253184,14253393,14254048,14255995,14259717],"created_at":"2017-05-02T22:29:27Z","created_at_i":1493764167,"num_comments":180,"objectID":"14251222","points":231,"story_id":14251222,"title":"Twilio stock plummets as major client Uber distances itself","updated_at":"2025-12-26T11:22:38Z","url":"https://techcrunch.com/2017/05/02/twilio-stock-takes-a-nosedive-in-after-hours-trading-on-weak-guidance/?ncid=rss&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Techcrunch+%28TechCrunch%29"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"tempestn"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"End of Life for <em>Twilio</em> Authy Desktop App"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://help.<em>twilio</em>.com/articles/22771146070299-End-user-guide-End-of-Life-EOL-for-<em>Twilio</em>-Authy-Desktop-app"}},"_tags":["story","author_tempestn","story_39360439"],"author":"tempestn","children":[39360502,39360529,39360771,39360858,39360861,39360937,39360946,39361020,39361056,39361095,39361167,39361191,39361368,39361556,39361566,39361690,39361697,39361728,39361800,39361925,39362044,39362070,39362412,39362415,39362464,39362542,39362687,39362931,39363253,39363429,39363722,39363809,39363873,39364109,39364240,39365432,39366066,39366578,39367316,39368091,39512461],"created_at":"2024-02-13T17:48:15Z","created_at_i":1707846495,"num_comments":172,"objectID":"39360439","points":227,"story_id":39360439,"title":"End of Life for Twilio Authy Desktop App","updated_at":"2026-04-25T02:02:46Z","url":"https://help.twilio.com/articles/22771146070299-End-user-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"troydavis"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Authy is joining <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.authy.com/<em>twilio</em>"}},"_tags":["story","author_troydavis","story_9100382"],"author":"troydavis","children":[9100520,9100525,9100526,9100580,9100583,9100939,9101075,9101796,9102328,9102516,9104302],"created_at":"2015-02-24T13:34:45Z","created_at_i":1424784885,"num_comments":66,"objectID":"9100382","points":226,"story_id":9100382,"title":"Authy is joining Twilio","updated_at":"2024-07-09T21:44:54Z","url":"https://www.authy.com/twilio"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"ekanes"},"story_text":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"My buddy paulsingh and I have been working on this for a few weeks, got something up and running and wanted to show you.<p>The problem we're solving: When you need customer service (your flight got canceled, strange fees on your bill, etc) you just want to talk to a real person. Waiting on hold wastes your time AND your concentration; you can't be coding in the zone when part of your brain is waiting for an operator.<p>Our solution: We wanted to make it \"one click\" to reach a real person.<p>How it works: You click on who you want to talk to (even a specific department, like the billing dept at AT&T) and we take it from there. Our system dials in, presses whatever buttons need pressing and waits on hold for as long as it takes. Only when we have an actual operator on the line do we call you.<p>Website version: http://www.fastcustomer.com (free)\niPhone: http://itunes.com/app/FastCustomer (99 cents)\nAndroid: Know any great Android developers?  ;)<p>Technical: Rails + <em>Twilio</em>, hosted on Rackspace Cloud.<p>We'd LOVE your feedback, and if any HNers want to review it let me know and I'll send you a promo code.  If there are any companies you call regularly that we don't have (we're closing in on 1000 of the most-called companies) just say the word and we'll add 'em.  Also, if you can think of things to do with our API we'd love to talk to you.<p>Thanks for checking it out!"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Show HN: \"Never wait on hold again\" service built with Rails and <em>Twilio</em> "}},"_tags":["story","author_ekanes","story_2285594","show_hn"],"author":"ekanes","children":[2285660,2285685,2285704,2285718,2285723,2285734,2285805,2285807,2285836,2285865,2285909,2285918,2285927,2285961,2286019,2286022,2286043,2286054,2286092,2286099,2286113,2286118,2286128,2286189,2286191,2286265,2286290,2286459,2286491,2286684,2286720,2286758,2286855,2287052,2287118,2287504,2288002,2288728,2289125,2290061],"created_at":"2011-03-03T20:22:47Z","created_at_i":1299183767,"num_comments":83,"objectID":"2285594","points":216,"story_id":2285594,"story_text":"My buddy paulsingh and I have been working on this for a few weeks, got something up and running and wanted to show you.<p>The problem we're solving: When you need customer service (your flight got canceled, strange fees on your bill, etc) you just want to talk to a real person. Waiting on hold wastes your time AND your concentration; you can't be coding in the zone when part of your brain is waiting for an operator.<p>Our solution: We wanted to make it \"one click\" to reach a real person.<p>How it works: You click on who you want to talk to (even a specific department, like the billing dept at AT&#38;T) and we take it from there. Our system dials in, presses whatever buttons need pressing and waits on hold for as long as it takes. Only when we have an actual operator on the line do we call you.<p>Website version: http://www.fastcustomer.com (free)\niPhone: http://itunes.com/app/FastCustomer (99 cents)\nAndroid: Know any great Android developers?  ;)<p>Technical: Rails + Twilio, hosted on Rackspace Cloud.<p>We'd LOVE your feedback, and if any HNers want to review it let me know and I'll send you a promo code.  If there are any companies you call regularly that we don't have (we're closing in on 1000 of the most-called companies) just say the word and we'll add 'em.  Also, if you can think of things to do with our API we'd love to talk to you.<p>Thanks for checking it out!","title":"Show HN: \"Never wait on hold again\" service built with Rails and Twilio ","updated_at":"2024-09-19T17:37:01Z"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"gregorymichael"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"How I Helped Potty-Train My Kid Using <em>Twilio</em> and an AWS IoT Button"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://<em>twilio</em>.com/blog/2018/03/iot-poop-button-python-<em>twilio</em>-aws.html"}},"_tags":["story","author_gregorymichael","story_16538089"],"author":"gregorymichael","children":[16538263,16540728,16540874,16541050,16541076,16541083,16541296,16541494,16541575,16541703,16541736,16541774,16541958,16542154,16542208,16542709,16542940,16543151,16543338,16543727],"created_at":"2018-03-07T17:38:11Z","created_at_i":1520444291,"num_comments":63,"objectID":"16538089","points":216,"story_id":16538089,"title":"How I Helped Potty-Train My Kid Using Twilio and an AWS IoT Button","updated_at":"2024-09-20T02:09:00Z","url":"https://twilio.com/blog/2018/03/iot-poop-button-python-twilio-aws.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"timdorr"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> Video \u2013 Real-time WebRTC video infrastructure"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/video"}},"_tags":["story","author_timdorr","story_9374215"],"author":"timdorr","children":[9374387,9374388,9374401,9374614,9374716,9374772,9374777,9374913,9374952,9374981,9375020,9375060,9375096,9375150,9375235,9375483,9375684,9375825,9376575,9376603,9377111,9377312,9378891],"created_at":"2015-04-14T13:54:49Z","created_at_i":1429019689,"num_comments":104,"objectID":"9374215","points":211,"story_id":9374215,"title":"Twilio Video \u2013 Real-time WebRTC video infrastructure","updated_at":"2023-09-07T02:31:27Z","url":"https://www.twilio.com/video"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"dsr12"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Stripe Integration for <em>Twilio</em> Pay"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://stripe.com/blog/phone-payments-with-<em>twilio</em>-pay"}},"_tags":["story","author_dsr12","story_18242657"],"author":"dsr12","children":[18243216,18243315,18243465,18243813,18244001,18244171,18244207,18245307],"created_at":"2018-10-17T19:12:54Z","created_at_i":1539803574,"num_comments":29,"objectID":"18242657","points":207,"story_id":18242657,"title":"Stripe Integration for Twilio Pay","updated_at":"2024-09-20T03:10:18Z","url":"https://stripe.com/blog/phone-payments-with-twilio-pay"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"amishpatel1994"},"story_text":{"matchLevel":"none","matchedWords":[],"value":""},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Lookup by <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/lookup?utm_medium=email&utm_source=prodlnch&utm_campaign=introducing_lookup_from_<em>twilio</em>_20150331&utm_content=prdlnch"}},"_tags":["story","author_amishpatel1994","story_9299005"],"author":"amishpatel1994","children":[9299048,9299543,9299626,9299712,9299920,9300074,9300272,9300281,9300321,9300327,9300391,9300493,9300696,9300798,9300884,9301264,9301581,9301722,9302263,9302428,9302706],"created_at":"2015-03-31T18:56:32Z","created_at_i":1427828192,"num_comments":73,"objectID":"9299005","points":206,"story_id":9299005,"story_text":"","title":"Lookup by Twilio","updated_at":"2023-09-07T02:25:35Z","url":"https://www.twilio.com/lookup?utm_medium=email&utm_source=prodlnch&utm_campaign=introducing_lookup_from_twilio_20150331&utm_content=prdlnch"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"LinuxBender"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em>: Someone broke into our AWS S3 silo, added 'non-malicious' code to JS SDK"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.theregister.com/2020/07/21/<em>twilio</em>_sdk_code_injection/"}},"_tags":["story","author_LinuxBender","story_23917139"],"author":"LinuxBender","children":[23917396,23917536,23917574,23917583,23917629,23917630,23917645,23917790,23917859,23917961,23918548,23918571,23918715,23918773,23918778,23918794,23919122,23919454,23919457,23919518,23919963,23920714,23923967],"created_at":"2020-07-22T14:08:24Z","created_at_i":1595426904,"num_comments":155,"objectID":"23917139","points":194,"story_id":23917139,"title":"Twilio: Someone broke into our AWS S3 silo, added 'non-malicious' code to JS SDK","updated_at":"2024-09-20T06:34:09Z","url":"https://www.theregister.com/2020/07/21/twilio_sdk_code_injection/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"ranman"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Build Your Own Lockitron With <em>Twilio</em>, Arduino, and Node.js"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2014/03/build-your-own-lockitron-with-<em>twilio</em>-arduino-and-node-js.html"}},"_tags":["story","author_ranman","story_7483574"],"author":"ranman","children":[7483645,7483670,7483683,7483706,7483793,7483801,7483816,7483862,7483895,7483941,7483942,7483965,7484084,7484151,7484187,7484295,7484314,7484323,7484551,7484565,7484750,7485070,7487775,7488168,7488949],"created_at":"2014-03-27T21:22:48Z","created_at_i":1395955368,"num_comments":63,"objectID":"7483574","points":189,"story_id":7483574,"title":"Build Your Own Lockitron With Twilio, Arduino, and Node.js","updated_at":"2024-09-19T20:38:14Z","url":"https://www.twilio.com/blog/2014/03/build-your-own-lockitron-with-twilio-arduino-and-node-js.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"flyingyeti"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> incident and Redis"},"url":{"matchLevel":"none","matchedWords":[],"value":"http://antirez.com/news/60"}},"_tags":["story","author_flyingyeti","story_6099373"],"author":"flyingyeti","children":[6099448,6099471,6099591,6099622,6099826,6099895,6100246,6101221],"created_at":"2013-07-24T21:54:41Z","created_at_i":1374702881,"num_comments":73,"objectID":"6099373","points":188,"story_id":6099373,"title":"Twilio incident and Redis","updated_at":"2023-09-06T21:49:28Z","url":"http://antirez.com/news/60"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"coloneltcb"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"The <em>Twilio</em> API for WhatsApp"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2018/08/<em>twilio</em>-whatsapp-api.html"}},"_tags":["story","author_coloneltcb","story_17664011"],"author":"coloneltcb","children":[17664900,17664915,17664934,17665022,17665093,17665096,17665162,17665221,17665262,17665322,17665346,17666017,17666285,17666538,17666582,17666731,17667312,17668203,17669214,17669344,17716196],"created_at":"2018-08-01T16:26:31Z","created_at_i":1533140791,"num_comments":86,"objectID":"17664011","points":184,"story_id":17664011,"title":"The Twilio API for WhatsApp","updated_at":"2024-09-20T02:50:01Z","url":"https://www.twilio.com/blog/2018/08/twilio-whatsapp-api.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"makaimc"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Build a WhatsApp Chatbot with Python, Flask and <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/build-a-whatsapp-chatbot-with-python-flask-and-<em>twilio</em>"}},"_tags":["story","author_makaimc","story_21584045"],"author":"makaimc","children":[21584600,21584743,21584806,21584820,21584919,21585112,21585253,21585278,21585304,21585628,21585762,21586114,21680814],"created_at":"2019-11-20T14:13:59Z","created_at_i":1574259239,"num_comments":62,"objectID":"21584045","points":183,"story_id":21584045,"title":"Build a WhatsApp Chatbot with Python, Flask and Twilio","updated_at":"2024-09-20T05:13:23Z","url":"https://www.twilio.com/blog/build-a-whatsapp-chatbot-with-python-flask-and-twilio"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"johndbritton"},"story_text":{"matchLevel":"none","matchedWords":[],"value":""},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Why <em>Twilio</em> Wasn\u2019t Affected by Today\u2019s AWS Issues"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"http://www.<em>twilio</em>.com/engineering/2011/04/22/why-<em>twilio</em>-wasnt-affected-by-todays-aws-issues/"}},"_tags":["story","author_johndbritton","story_2472999"],"author":"johndbritton","children":[2473008,2473017,2473018,2473021,2473031,2473035,2473038,2473055,2473086,2473219,2473280,2473307,2473496,2473892,2474801],"created_at":"2011-04-22T01:21:22Z","created_at_i":1303435282,"num_comments":36,"objectID":"2472999","points":183,"story_id":2472999,"story_text":"","title":"Why Twilio Wasn\u2019t Affected by Today\u2019s AWS Issues","updated_at":"2024-09-19T17:43:07Z","url":"http://www.twilio.com/engineering/2011/04/22/why-twilio-wasnt-affected-by-todays-aws-issues/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"amduser29"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em> is erroneously over-billing and suspending accounts"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"http://status.<em>twilio</em>.com/services/account-portal"}},"_tags":["story","author_amduser29","story_6062905"],"author":"amduser29","children":[6062966,6063003,6063009,6063044,6063054,6063074,6063076,6063093,6063129,6063262,6063264,6063266,6063271,6063385,6063409,6063451,6063557,6063627,6063638,6063739,6063851,6064139,6064208,6064307,6067001,6067179,6067216,6068411],"created_at":"2013-07-18T11:42:41Z","created_at_i":1374147761,"num_comments":119,"objectID":"6062905","points":170,"story_id":6062905,"title":"Twilio is erroneously over-billing and suspending accounts","updated_at":"2024-09-19T19:51:19Z","url":"http://status.twilio.com/services/account-portal"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"old-gregg"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Mailgun (YC W11) Raises $1.1 Million For Its \"<em>Twilio</em> For Email\""},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"http://techcrunch.com/2011/05/13/mailgun-raises-1-1-million-for-its-<em>twilio</em>-for-email/"}},"_tags":["story","author_old-gregg","story_2545620"],"author":"old-gregg","children":[2545709,2545737,2545739,2545750,2545761,2545782,2545796,2545811,2545898,2545938,2546192,2546510,2546625,2546761,2547050,2547169,2547315,2547337,2547522,2547890],"created_at":"2011-05-13T18:31:04Z","created_at_i":1305311464,"num_comments":68,"objectID":"2545620","points":170,"story_id":2545620,"title":"Mailgun (YC W11) Raises $1.1 Million For Its \"Twilio For Email\"","updated_at":"2023-09-06T19:48:58Z","url":"http://techcrunch.com/2011/05/13/mailgun-raises-1-1-million-for-its-twilio-for-email/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"ranvir"},"story_text":{"matchLevel":"none","matchedWords":[],"value":""},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Chute (YC W12) Launches A <em>Twilio</em> For Photos"},"url":{"matchLevel":"none","matchedWords":[],"value":"http://techcrunch.com/2012/03/05/chute-launch/"}},"_tags":["story","author_ranvir","story_3668170"],"author":"ranvir","children":[3668232,3668234,3668337,3668348,3668371,3668386,3668444,3668455,3668486,3668601,3668613,3668715,3668742,3668984,3668994,3669425,3669543,3670093,3670223,3670305,3699698],"created_at":"2012-03-05T20:18:07Z","created_at_i":1330978687,"num_comments":46,"objectID":"3668170","points":169,"story_id":3668170,"story_text":"","title":"Chute (YC W12) Launches A Twilio For Photos","updated_at":"2024-09-19T18:26:53Z","url":"http://techcrunch.com/2012/03/05/chute-launch/"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"callmeed"},"story_text":{"matchLevel":"none","matchedWords":[],"value":""},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Show HN: My Zappos/<em>Twilio</em> hackathon entry "},"url":{"matchLevel":"none","matchedWords":[],"value":"http://www.anonysize.me "}},"_tags":["story","author_callmeed","story_3364942","show_hn"],"author":"callmeed","children":[3364961,3364985,3364993,3364994,3365035,3365046,3365051,3365064,3365074,3365092,3365105,3365106,3365110,3365171,3365190,3365227,3365316,3365327,3365543,3365625,3366029,3366509,3366778,3370471],"created_at":"2011-12-17T19:44:15Z","created_at_i":1324151055,"num_comments":47,"objectID":"3364942","points":166,"story_id":3364942,"story_text":"","title":"Show HN: My Zappos/Twilio hackathon entry ","updated_at":"2024-09-19T18:15:37Z","url":"http://www.anonysize.me "},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"stakent"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Selling Your Software To Businesses - <em>Twilio</em>Con 2012 presentation"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"http://www.kalzumeus.com/2013/05/23/selling-your-software-to-businesses-<em>twilio</em>con-2012-presentation/?utm_source=rss&utm_medium=rss&utm_campaign=selling-your-software-to-businesses-<em>twilio</em>con-2012-presentation"}},"_tags":["story","author_stakent","story_5757650"],"author":"stakent","children":[5758222,5758380,5759590,5760673],"created_at":"2013-05-23T16:14:24Z","created_at_i":1369325664,"num_comments":25,"objectID":"5757650","points":165,"story_id":5757650,"title":"Selling Your Software To Businesses - TwilioCon 2012 presentation","updated_at":"2023-09-06T21:34:59Z","url":"http://www.kalzumeus.com/2013/05/23/selling-your-software-to-businesses-twiliocon-2012-presentation/?utm_source=rss&utm_medium=rss&utm_campaign=selling-your-software-to-businesses-twiliocon-2012-presentation"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"ChrisDutrow"},"story_text":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"I have a very weird problem with <em>Twilio</em>. It seems like they have gotten so big where they have started acting in bad faith.<p>I'm curious to find out what other entrepreneurs think of this situation, where a partner, once trusted, and for which technical foundation has been built upon, now has shown to be acting in bad faith.<p>Every once in a while, some scammer will send a phishing text message to one of our phone numbers. Here is an example:\n&quot;&quot;&quot;\nYour Facebook account has been placed on hold for verification. To avoid account suspension, Please visit: https://opensopstat.com/\n&quot;&quot;&quot;<p>The message will be relayed to en employees cell phone as is what happens with all txt messages. Now <em>Twilio</em> thinks our account was hacked and someone is sending text phishing text messages from it.<p>The latest time this happened, the account was immediately suspended by an automated system. They did not communicate to us that this happened or why it happened. I had to fill out a support ticket and wait about 3 hours for a response before I even knew what the problem when was. This happened at night, so no one knew there was even a problem until the next morning when business operations resumed and the phones didn't work.<p>Its bad enough that they shut down the phone system for my entire company because of their mistake, but in order to get the system back online, I have to go through their ticketing process that is only through e-mail, where it takes hours or days to receive a response. If I want to speak with someone on the phone, which probably would have gotten the problem resolved more immediately, I have to pay $1,500 per month for their phone tech support. Obviously this is an unreasonable amount to pay. I don't need tech support, I just need someone to call, explain the situation to, and have them click a button.<p>We pay them about $600 a month and have been working with them for over 10 years. I understand their profit margins might be thin? But are they really that thin? And if so, there should be a more reasonable phone option. I don't need to speak with an engineer, I just need to speak with someone who can click a button and unblock the account.<p>Temporarily, I will re-program the system so that it does not forward text message content to my employees phone numbers. Which is fine. But my bigger problem is what do I do now? If they're willing to shut my system down without even giving me a number to call, what else are they going to do to me in the future?<p>The way in which they have been so cavalier with me is a red flag. And if I'm being honest, it does make me angry how they are willing to so readily damage my company in such a profound way AUTOMATICALLY without giving me a way to talk with them. I understand they may have a big phishing problem and will need to use automated software to help, but it is very reckless to not have this counter-balanced with a reasonable way for legitimate customers to even contact them after the suspension.<p>Are there other API-driven VOIP options that I should be considering bearing in mind that it would be expensive to re-write the software to work with another vendor? Or is there some way I should be looking to work things out with them?<p>What do you guys think?"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Ask HN: <em>Twilio</em> suspended account because someone sent us a fraud text"}},"_tags":["story","author_ChrisDutrow","story_29826725","ask_hn"],"author":"ChrisDutrow","children":[29827472,29827515,29827615,29827730,29827929,29827944,29827999,29828234,29828452,29828462,29828546,29828554,29828594,29828897,29829033,29829326,29829703,29829708,29829770,29829792,29830290,29830397,29830862,29831026,29831386,29831504,29831511,29832603,29837619,29838822,29839123],"created_at":"2022-01-06T17:38:36Z","created_at_i":1641490716,"num_comments":191,"objectID":"29826725","points":164,"story_id":29826725,"story_text":"I have a very weird problem with Twilio. It seems like they have gotten so big where they have started acting in bad faith.<p>I&#x27;m curious to find out what other entrepreneurs think of this situation, where a partner, once trusted, and for which technical foundation has been built upon, now has shown to be acting in bad faith.<p>Every once in a while, some scammer will send a phishing text message to one of our phone numbers. Here is an example:\n&quot;&quot;&quot;\nYour Facebook account has been placed on hold for verification. To avoid account suspension, Please visit: https:&#x2F;&#x2F;opensopstat.com&#x2F;\n&quot;&quot;&quot;<p>The message will be relayed to en employees cell phone as is what happens with all txt messages. Now Twilio thinks our account was hacked and someone is sending text phishing text messages from it.<p>The latest time this happened, the account was immediately suspended by an automated system. They did not communicate to us that this happened or why it happened. I had to fill out a support ticket and wait about 3 hours for a response before I even knew what the problem when was. This happened at night, so no one knew there was even a problem until the next morning when business operations resumed and the phones didn&#x27;t work.<p>Its bad enough that they shut down the phone system for my entire company because of their mistake, but in order to get the system back online, I have to go through their ticketing process that is only through e-mail, where it takes hours or days to receive a response. If I want to speak with someone on the phone, which probably would have gotten the problem resolved more immediately, I have to pay $1,500 per month for their phone tech support. Obviously this is an unreasonable amount to pay. I don&#x27;t need tech support, I just need someone to call, explain the situation to, and have them click a button.<p>We pay them about $600 a month and have been working with them for over 10 years. I understand their profit margins might be thin? But are they really that thin? And if so, there should be a more reasonable phone option. I don&#x27;t need to speak with an engineer, I just need to speak with someone who can click a button and unblock the account.<p>Temporarily, I will re-program the system so that it does not forward text message content to my employees phone numbers. Which is fine. But my bigger problem is what do I do now? If they&#x27;re willing to shut my system down without even giving me a number to call, what else are they going to do to me in the future?<p>The way in which they have been so cavalier with me is a red flag. And if I&#x27;m being honest, it does make me angry how they are willing to so readily damage my company in such a profound way AUTOMATICALLY without giving me a way to talk with them. I understand they may have a big phishing problem and will need to use automated software to help, but it is very reckless to not have this counter-balanced with a reasonable way for legitimate customers to even contact them after the suspension.<p>Are there other API-driven VOIP options that I should be considering bearing in mind that it would be expensive to re-write the software to work with another vendor? Or is there some way I should be looking to work things out with them?<p>What do you guys think?","title":"Ask HN: Twilio suspended account because someone sent us a fraud text","updated_at":"2025-10-06T20:56:14Z"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"gregorymichael"},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"<em>Twilio</em>Quest, a new way to learn <em>Twilio</em>"},"url":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"https://www.<em>twilio</em>.com/blog/2017/10/<em>twilio</em>quest-fastest-way-to-learn-<em>twilio</em>.html"}},"_tags":["story","author_gregorymichael","story_15559723"],"author":"gregorymichael","children":[15560493,15561051,15561345,15561424,15561463,15561600,15561931,15562528,15563130,15564225,15566576,15577863,15607391],"created_at":"2017-10-26T15:28:27Z","created_at_i":1509031707,"num_comments":47,"objectID":"15559723","points":159,"story_id":15559723,"title":"TwilioQuest, a new way to learn Twilio","updated_at":"2024-09-20T01:32:17Z","url":"https://www.twilio.com/blog/2017/10/twilioquest-fastest-way-to-learn-twilio.html"},{"_highlightResult":{"author":{"matchLevel":"none","matchedWords":[],"value":"haute_cuisine"},"story_text":{"matchLevel":"none","matchedWords":[],"value":"I was investigating some bug with our voice system and asked support where I can find some debugging information and event logs.<p>They told me where I should go in the interface to see that and reassured that they checked logs and this event exist.<p>It turned out these features and information doesn't exist anywhere in the interface and impossible to retrieve in any way. The support message with hallucinated features is mostly AI written.<p>CEOs tell us AGI is around the corner but in reality it just unreliable information and AI can't even restock the vending machine."},"title":{"fullyHighlighted":false,"matchLevel":"full","matchedWords":["twilio"],"value":"Tell HN: <em>Twilio</em> support replies with hallucinated features"}},"_tags":["story","author_haute_cuisine","story_45748570","ask_hn"],"author":"haute_cuisine","children":[45749111,45749224,45749497,45749692,45750959,45751004,45751243,45751442,45754401,45757486,45758808,45758820,45759136,45759469],"created_at":"2025-10-29T15:54:36Z","created_at_i":1761753276,"num_comments":40,"objectID":"45748570","points":159,"story_id":45748570,"story_text":"I was investigating some bug with our voice system and asked support where I can find some debugging information and event logs.<p>They told me where I should go in the interface to see that and reassured that they checked logs and this event exist.<p>It turned out these features and information doesn&#x27;t exist anywhere in the interface and impossible to retrieve in any way. The support message with hallucinated features is mostly AI written.<p>CEOs tell us AGI is around the corner but in reality it just unreliable information and AI can&#x27;t even restock the vending machine.","title":"Tell HN: Twilio support replies with hallucinated features","updated_at":"2026-03-05T22:57:53Z"}],"hitsPerPage":50,"nbHits":2411,"nbPages":20,"page":0,"params":"query=twilio&tags=story&hitsPerPage=50&advancedSyntax=true&analyticsTags=backend","processingTimeMS":10,"processingTimingsMS":{"_request":{"queue":35,"roundTrip":16},"afterFetch":{"format":{"total":1}},"fetch":{"query":5,"scanning":3,"total":9},"total":10},"query":"twilio","serverTimeMS":47}