SPEAKER_00: Hey, everybody, we have an amazing show for you today. Helena Hembrick is on the show. She has a new company called Houzz. They are making an online direct to consumer aperitif, a flavored beverage. And so we're going to talk a little bit about direct to consumer alcohol, and some of the hacks you use to reach an audience directly. But first, we're going to talk about the huge breaking news that Jack Dorsey announced he's stepping down from Twitter as CEO, and we'll be leaving the board in a year or so. And finally, we'll talk about a stat that came out that Mr. B's Squid Game parody has now matched the actual Squid Game in terms of total views. And I'll talk about that what that means. And my one SPEAKER_01: amazing idea for Netflix that could change everything for Netflix. Stick with us. It's going to be an amazing episode. SPEAKER_03: This Week in Startups is brought to you by LinkedIn Jobs, a business is only as strong as its people and every hire matters. Post your first job for free at linkedin.com slash twist. Ladder for fast, easy term coverage, life insurance. Choose ladder. Check out ladder today to see if you're instantly approved. Go to ladder life.com slash twist. That's L A D D E R life.com slash twist. And Stripe join thousands of successful founders who choose Stripe as their payments platform. Whether you're an online or in-person retailer, software platform, marketplace, or subscription business, visit stripe.com to learn more about how Stripe can support your business today. SPEAKER_00: And our first story, Jack Dorsey is stepping down as Twitter CEO. And he's going to be replaced by CTO Parag Argoal, who we've all known for a long time is very popular on the Twitter stock opened up 10% on the news this morning, which was interesting, closed down a little bit 3%. They're currently cruising at a $36 billion market cap. Q3 revenue was $1.28 billion. Pretty amazing. So if you put that SPEAKER_07: together, just times it by four, you're at exactly 5 billion means Twitter is trading at about seven times their sales, which is pretty respectable. That's like high growth territory. Parag has been at Twitter for over 10 years as the CTO from 2011 to 2017. He was a software engineer, was promoted to CTO in October of 2017. So he's been in that position for four years. And he ran point on the initial version of blue sky, which is Twitter's decentralized social network protocol. I've never heard any update on that. But that was a kind of an interesting idea. What's a decentralized social SPEAKER_10: networking protocol? Well, the idea would be, it would crack the SPEAKER_00: stranglehold that Facebook, Twitter, LinkedIn have on a social network by decentralizing it, what is decentralizing mean, it means that there would be a series of servers run out there that could be run by anybody and on essentially a blockchain or some sort of distributed database, all the social network relationships profiles would be held. Therefore, anybody who wanted to pop up a feed of people's updates, I could just create a website called, you SPEAKER_07: know, people in tech, and you could create one called people in, you know, on Wall Street, people in music. And then you could just tap into those blockchains or that open protocol and build a stream, and nobody could stop you because it would be open. There you have it. He was working on that, but we never heard about that. And I guess this also leads to the question, why is Jack stepping down? Well, in his resignation email, which he posted on Twitter, being very transparent about it. He said, and I'll quote, there's a lot of talk about the importance of a company being founder led. Ultimately, I believe that's severely limiting and a single point of failure. I've worked hard to ensure this company can break away from its founding and founders. So that's interesting. That's one take on it. But of course, what he's referring to when he talks about founder led is that we've seen with the canonical example being Steve Jobs at Apple when Steve Jobs was ousted and did next and then he came back, you could just correlate Apple stock price, Apple's prominence, Apple's exceptionalism in product to the times when he was there. And if you look at the great, great companies today, whether it's Shopify, zoom, Facebook, Airbnb, Coinbase, Tesla, they're all led by the founder. Why? As I've talked about many times, founder authority is SPEAKER_00: super important when the founder says, Hey, I want to do x, y and z. For this reason, everybody is going to listen to the founder rally around the founder, and they can move quicker. When Facebook's Mark Zuckerberg said, I'm buying Instagram, buying WhatsApp, there was no discussion about it. He just did it unilaterally. He has control of the board. He informed the board he was making those decisions. He didn't ask them for permission. Obviously, we've also seen some incredibly talented executives take over most famously, or amongst the most famous Sundar and Satya and Tim Cook taking over Google, Microsoft and Apple. Now, those three companies are massively at scale. And obviously, in Tim Cook's case, the founder is no longer with us, or he would be in charge. In the case of Microsoft and Satya, Bill Gates had left a long time ago. So did bomber, who is hard. I mean, he's not a co founder, but arguably had been there for a while. And Sundar was Sundar was selected by Larry and Sergey. A lot of this I've talked about is people don't SPEAKER_07: want to get dragged in front of different government agencies and be grilled at the impact of big tech. I think that's why Sundar was put in charge of Google and made it just a lot easier for Larry and Sergey. And who knows, maybe Jack has other things he's interested in. And I think that's really what this is about. Jack has been running two companies running two companies is brutally hard. You can ask you on about that running SpaceX, and Tesla plus he's got a SPEAKER_16: couple of other companies like the boring company that he's involved SPEAKER_07: with that are also taking up some of his time. So it's just really hard to be in charge of multiple things. Steve Jobs did it a little SPEAKER_00: bit with Pixar, just very, very, very hard. And it feels like Jack is more interested in Bitcoin and Dow's and cryptocurrency than he is maybe in Twitter. So perfect time for maybe him to explore new things. If I was to think about Jack, as an executive, and I've known him for a long time. He's really great at coming up with new products, whether it's Square, Twitter itself. And so I will predict here that he will do the same thing at Square, he'll put somebody in charge of Square as CEO, make himself executive chair. And I think Jack will start a new company and focus his SPEAKER_07: energies on cryptocurrency. CNBC initially reported that Elliot management's billionaire founder, Paul Singer was potentially behind Jack stepping down. They're an activist investor and Singer is a major GOP donor, who knows? This kind of theory is because in February of 2020, Bloomberg reported that Elliot management took a sizable stake in Twitter and Singer then said Dorsey should step down from either Square Twitter only run one SPEAKER_00: company. So maybe there was a little pressure on him. But I think also if he wanted to fight for it, he could have kept the position because I think Twitter has been doing relatively well, in terms of product velocity, product velocity at Twitter has been extraordinary for the last two or three years, they work kind of stagnant, there weren't a lot of changes. And now we see Twitter SPEAKER_07: blue, the news product, where we saw them do Twitter spaces so fast, it was unbelievable. And Twitter space is obviously dominating clubhouse me in a major way. And they didn't buy clubhouse, they just decided they would beat them heads up. They did stories then removed it. That was actually a good sign that they decided, hey, stories isn't working. So let's just go with Twitter spaces and give that the space. And now they just did groups, which I think are, I don't have the ability to start a group, but I'm in one, they also did email lists, which I've been doing, if you go to twitter.com slash Jason or twitter.com slash at launch or twi startups, you'll see you can sign up for a mailing list, we moved our mailing list off MailChimp. And now we're doing for free with review, which was the email product they bought, it's kind of a sub stack MailChimp competitor. So that's absolutely amazing that they added all of those incredible products. And now they have super followers, which is going after, obviously, Patreon, where you can subscribe and pay. I don't have that yet. I'm going to turn that on at some point just as fun. But congratulations to Jack, I think he got Twitter on exceptional footing, the products gotten better and better. They were launched Twitter blue, which I am a paid member of and I love Twitter as a product is amazing. And I think Jack felt, you SPEAKER_00: know, there were other people who could run the company better than him. And I think that's a very mature, intelligent position to take, which is, hey, if there's somebody better, and he's a major shareholder SPEAKER_07: still, then they should run it. So congratulations to Jack on an amazing run. And congratulations to the team really at Twitter, I as a power user since day one or day zero. In fact, I was like in the beta. I just think the team there has done an exceptional job in the last two years. It's a product that will be with us for a long time. Does it have problems? Is it full contact? Is it crazy? SPEAKER_00: Sometimes of course it is. But that's part of the fun of it. And it's an important product in the world. And so I think ultimately, this will be a great thing. And the fact that he's going to leave the board as well. It's his way of saying like, Listen, I'm going to SPEAKER_07: hand it over. And that means that if there are no founders, you're going to have to just figure it out, right? And forcing people to figure it out, I think it's going to be a great thing. Before we SPEAKER_20: get into the ad, I want you to go to linkedin.com slash twist and post your first job for free. Just do that right now. First job posting free linkedin.com slash twist. Okay, now on to the ad. Today, many small business owners are busier than ever. Time spent searching for and interviewing the wrong candidates takes away from growing your business. That's why LinkedIn jobs has made it easier to get the candidates worth interviewing. And you're going to get those candidates past and your first job posting is free. In just minutes, you can post a job on LinkedIn and reach the world's largest professional network, which is now over 770 million people. Wow, they're gonna hit a billion soon. You can use screening questions to get your role in front of only the most qualified people. Then you can quickly filter and prioritize who you'd like to interview and hire. We love LinkedIn jobs at launch. And in 2021, we hired a third producer, a curriculum designer, and a couple more researchers and we're still hiring and LinkedIn jobs gets it done for us. I love the product. So LinkedIn jobs helps find you the right candidates worth interviewing fast. Every week, nearly 40 million job seekers visit LinkedIn. And you can post your job for free at linkedin.com slash twist. That's linkedin.com slash twist to post your first job for free terms and conditions. Of course, apply because they're giving you SPEAKER_07: something for free. All right, in our next story, Mr. Beast's Squid Game's parody has now officially matched the actual Squid Game show in terms of total viewership. And he did it in just a couple of days. Mr. Beast's version of Squid Game was published last week on November 24. And it's absolutely extraordinary. The real Squid Game was two months before that, September 17. A YouTube vlogger and forum employee at Instagram and YouTube tweeted the following yesterday. His name is john and he's, he's got the blue shack mark, Mr. Beast Squid Game video 103 million views in four days, it took seven weeks to make Netflix's Squid Game series 111 million views in 30 days, it took 10 years to make. And I think the guy was actually pitching it even for longer than that. And it was in a little more development. So that might even be and this is quoting john more views, less time fewer gatekeepers. That's the promise of the creator economy. SPEAKER_10: That's an interesting observation. But what it really says more about is the scale of YouTube. Okay, the average monthly users in SPEAKER_28: 2020 for YouTube, ready for this 2.3 billion monthly users. Now, Netflix is global paying subscribers in Q3 2021 was 214 million. In other SPEAKER_31: words, it's 10 times as many people are on YouTube as there are on SPEAKER_07: Netflix. Given that, I think what we're looking at here is this is SPEAKER_00: more a story about the free global reach of YouTube versus the paid limited reach of Netflix 110. So if we were to look at what SPEAKER_07: percentage of people on each platform have seen something, the percentage of people on Netflix, that have engaged with squid games is over 50%, right? Well over 50% at this point, the number of people if we end views are not people. But if we use views as a proxy for people, obviously, some people may have watched it twice, some people may have watched only a minute of the video. So let's just take Mr. Beast, you know, from 100 down to 50 million or even 75. You know, it's he's like, maybe 234% of YouTube users have seen his video. That's really the takeaway here, a large percentage of the YouTube people sort of small percentage of a small percentage of YouTube people saw Mr. Beast, a high percentage of Netflix people saw the original. And so that's something that would make you pause for a SPEAKER_00: second and say, let's take a moment to imagine a free tier of Netflix, what would happen if Netflix had a free tier? What would a free tier look like? Well, free tier might be, you can see these, I don't know, you can see five episodes, one third of the episodes, maybe the first three episodes of these 30 shows, and we're going to change it all the time. Or maybe you can see one season of Ozark, one season of Orange is the New Black, you get the idea. Maybe you could watch up to one hour a day, and then it would turn off. How many people around the world would use the free version, maybe the free version only had 480p, you know, and you could only stream like HD or whatever. This could be unbelievable. And there's always been talk of what would happen if Netflix signed Mr. Beast or signed other folks. Netflix wants to do SPEAKER_07: high end content. I remember pitching Netflix executives a decade ago on content like this weekend startups or other content when I was doing Mahalo, and we had user generated content, Netflix actually contacted me and we had a little discussion because we were part of YouTube's premium. And we talked to Netflix, we talked to Amazon, all those folks, because it's one of my opinion on and I was like, Hey, it'd be very interesting. You know, if you gave us a budget of a million dollars to make a YouTube level, and you can actually see that youtube.com slash x hit youtube.com slash x hit. And or you type in Mahalo video games or Mahalo.com and you can see those old channels and we made hundreds of videos, they still to this day do amazing into Mahalo guitar lessons, Mahalo dance lessons, we did a bunch of like how to stuff we did a bunch of experiments. And those channels to this day do really, really well. One of them was called well cast. And it was like, really interesting as well. And exit is the only one we're continuing update because it has over 3 million subscribers. I'd like to find a buyer, I'd like to sell that to somebody, somebody who could use it or spin it out into its own company. So if anybody out there looks at SPEAKER_28: exit and says, I want to start a company based on this or they have SPEAKER_01: like a fitness passion, there's somebody on Instagram who was like the most famous fitness guru, Jen Seltzer was the person I was thinking of. I thought that would have been like a great combination because she has a business. Anyway, there's a number of people on YouTube who are really famous. It just shows SPEAKER_07: the power of like, YouTube is just giant normus. And when something hits, it does really well. Okay, so here is Squid Game hours watched on Netflix. I guess they released this data. It is just absolutely bonkers. How many hours were watched a half billion hours were watched, I guess, in the third week. If you compare that total time watch Mr. Beast video is 25 minutes long. And so maybe it's 31 million hours, or something like that. It's pretty amazing how many people probably if we give him credit for everyone watching his entire video series, people would have SPEAKER_16: watched 49 million hours so far, just extraordinary. The total watch time of YouTube videos. So congratulations to Mr. Beast, he SPEAKER_07: was going to come on the all in podcast. And then he was just absolutely killing himself over this specific video. And he DM'd me the morning of or the day before. And it's like, I haven't slept, I can still come on. But is there any way we can reschedule? I was like, Mr. Beast, take a pause, relax. And we'll have you on the show in two weeks or so. So Mr. Beast will be on the all in SPEAKER_16: pocket shortly. But yeah, he's crushing it. And SPEAKER_00: congratulations to him. Alright, next up on the program is my interview with Helena Price Hembrick from house enjoy. Okay, SPEAKER_07: everybody next up on the program is Helena Price Hembrick. She is the co founder and CEO of house which is an aperitif brand a direct SPEAKER_01: consumer one. In fact, you can go check out their website while you're listening to the pod at drink dot house h a u s. They are SPEAKER_39: stronger than wine, but about half the amount of alcohol as part liquor, they sell mostly your subscription six bottles a SPEAKER_32: month. If you're really going for it at $144. Two bottles for 63 one bottle for 35. They got a bunch of different offerings at SPEAKER_01: their website where you can do tasting. And they differentiate themselves, as I said, from competitors by being a low ABV, which is a new category of beverages, low alcohol by volume, SPEAKER_32: which I appreciate because I don't drink as people know, maybe once in a while have a glass of expensive wine when one of my besties pours it. Most aperitifs are in that 20% ABV SPEAKER_40: and this should reduce people's hangovers. Welcome to the program. Alina, thank you for having me. All right, I found out SPEAKER_43: about you because a bunch of people I know angels invested some SPEAKER_28: money in your latest round Casey Neistat, who was on episode 926 of this week in startups great episode long episode where we talk SPEAKER_46: about his career and superhuman Raul Vora, which I've been investor in both of his companies and in his first fund. You've got a way co founder Jen Rubio would love to have on this program Yelp co founder Russell Simmons. So a great collection. Tell me SPEAKER_28: what's the inspiration for starting an aperitif company? SPEAKER_50: That is a great question. No one had done something like this in SPEAKER_51: Silicon Valley. When people, you know, ask, What do you do again? The shortest way I explain it is we kind of created a new kind of alcohol and it happened to be the one kind of alcohol you can sell on the internet. So we made the first D to see brand in the liquor space. Here we are. But there's a SPEAKER_07: longer story. That's an interesting point because my understanding is like alcohol is incredibly hard to deliver because different states have different rules. You know, some people don't allow you to deliver alcohol at all. Some not on Sundays, there's all kinds of regulations. But you found a little bit of a hack here. Explain what that is. SPEAKER_57: Yeah, I hesitate to call it a loophole because that scares people. It sounds like Chamath Palihapitiya: I'll just say you had an interesting business observation. SPEAKER_60: Yeah, indeed. No. So, you know, I come from Silicon Valley. You know, I've been around here for 10 years doing a bunch of SPEAKER_51: different things. But I ended up in the alcohol space because I married a booze guy. And I got to know the industry through him. And my first observation as someone who came from Silicon Valley was my god, this industry seems to be the last to change. And turns out it is one of the most highly regulated industries. The only one more regulated is pharmaceuticals. So what you end up with is a lot of prohibition era laws that are still around something called the three tier system, where producers make alcohol distributors distribute alcohol to retailers where you buy alcohol. And it's allowed distributors and corporations to become really friendly. And most of the options that people have around the country are corporate. And that hasn't seemed to be a problem until recently. It's interesting, like a few years ago, I started hearing everyone around me complaining about booze. And I've been in booze for a long time. I worked in bars and restaurants, I served a lot of booze. But a few years ago, people really started complaining, not just in my Silicon Valley circles, but like my North Carolina circles where I'm from. And it was they were getting drunker than they wanted to, or they weren't looking forward to the hangover, or the calories or their joints were hurting, or their sleep was suffering, but none of them wanted to stop drinking. That was the interesting catch, you know, they might do dry January, but that was the extent of it. And looking into it, I realized like, wow, there is this industry, that's $280 billion. And it's not providing options that meet the consumer's demand. SPEAKER_01: And for a drink to be direct to consumer, correct me if I'm wrong SPEAKER_07: here, it has to be great based and under 24% ABV. So the way Okay, great. Jack, my or I should say my producers in my notes are correct. Shout out to my producers. So you're able to just sell directly. Anybody in the country can go buy this now and ship to their home. Is that correct? SPEAKER_73: Mostly. Yeah. I mean, what you've seen historically is wine is SPEAKER_51: what you typically think about when you think about grape based alcohol that's under 24%. And that's why there are wine clubs, you know, you can go to wine country, you can ship it to your house in Texas, whatever. But there's this other type of alcohol that no one really knows about in America. It's known in the rest of the world. You see it in Spain, France, like it's it's elsewhere, but it's called aperitifs. And it's not quite wine. A lot of them are wine based, but they're fortified up with a brandy or something like that. And they're really botanical. They're really sophisticated. You've probably SPEAKER_78: heard of vermouth. You've probably heard of Campari, Aperol. Sure. Those are all aperitifs. My dad loved a SPEAKER_16: Campari in soda. He was he's always likes to have a Campari soda, you know, it's like a drink. Would this also be things SPEAKER_00: like would grappa fall into an aperitif? Or is that got too SPEAKER_16: much alcohol? Because that really burns my throat. I wonder SPEAKER_80: if that's one too. You know, it might. But again, SPEAKER_83: I think it's a digestive that might be more accurate. I don't know what the difference between those two are. But aperitifs is the French term. Yeah, well, and here's the SPEAKER_51: thing, right? From a regulatory perspective, you can't go sell Campari on the internet, because it's not great based, you can't sell Aperol on the internet, because it's not great based. So there's this again, it's this tiny little sliver within this tiny category of alcohol, where you can sell it on the internet. And that happened to be the booze SPEAKER_85: that looked like it checked all the boxes of what people wanted. SPEAKER_89: As founders, investors and executives, we spend so much time building up the companies and products that we love and care about. But at the end of the day, life is fragile, and it can get taken away at any moment. You know that. So it makes sense why people get life insurance, especially term coverage, which is surprisingly affordable. Why not pay a little bit each month to protect the ones you love? It's a no brainer. If you're asking yourself this question, choose Ladder. Ladder makes it really fast and easy to get covered. You just need a few minutes and a phone or laptop to apply. Ladder smart algorithms work in real time. So you'll find out instantly if you're approved. And that's one of the great things about the service. It's just so quick and easy to use. There are no hidden fees, you cancel anytime. And since life insurance costs more as you age, now is the time for you to cross it off your list and make sure it's there. So go check out Ladder today and see if you're instantly approved. You'll find out very quick. Go to ladderlife.com slash twist. Again, L-A-D-D-D-E-R life.com slash twist. That's L-A-D-D-E-R life.com slash twist. Ladderlife.com slash twist to see if you'll get approved. Do it now. SPEAKER_07: You know, I wonder where Uzo, you know, the Greek based drink that is based on Nice, because it seems like every culture in or at least in Europe has their own version. The one I like is pastis. I don't know if you've ever had a pastis. It sounds like you worked a restaurant. So maybe you have but that's the French one. There's a brand called SPEAKER_40: pastises Ricard is the other one. I wonder if they're also absinthe is another one. And what do they call it in Spain in Eastamona? There seems to be one in one of these in East based ones in each SPEAKER_51: country as well. There's so much. I mean, it's really amazing when you go country to country, like everyone has this version. But America is a young country, all things considered. There's not thousands of years of drinking history in modern American culture. And so we created cocktail culture. And that stemmed from prohibition. It is whiskey based, it is vodka, it is gin. When you look around the rest of the world, you don't see that like you do in the United States. And it was designed around a different generation's goals, right? We had previous generations who were SPEAKER_60: drinking to totally let loose to forget the hard week, you know, like, it wasn't necessarily it was it was truly a vice the way that it was, you know, what the way it proliferated in America. Take me David Friedberg: through the the flavor of these. And it's great base. So does it taste like wine? Because the flavors you have are very SPEAKER_46: interesting. Like you have a ginger yuzu, which that's the opposite of like a great base, right? You would think it's that's lemon. So that's not going to taste like wine. Lemon lavender, like those are also citrus flower. These are very strong flavors, I think. So what does it taste like? Yeah, well, the cool SPEAKER_51: thing about launching something on the internet and not having to go through all these old school gatekeepers is we could just SPEAKER_100: reinvent everything like, you know, Aperol and Campari are like one SPEAKER_51: flavor, and you have no idea what that flavor is. It's just Aperol or it's Campari. For us, you know, my whole career, you know, the threat of my whole career is monitoring consumer trends, like I'm always seeing what people are buying, what they care about, how that changes over time. And there were many trends in alcohol that that led to house being the way that it is. But another big one was that the way that younger generations were gravitating towards their alcohol choices were flavor based. Instead of the more traditional, is it gin? Is it vodka? They are actually buying based on flavor. And you see that in seltzer all over the place. We've got 5000 new seltzer brands a year, and all of them are flavor based. And when you look at, you know, Corona or these other big corporations, they're launching flavor based. So that was something that I noticed three years ago when we were first starting to build house of like, we don't need to go and do what Campari did. We need to go and build a flavor system that actually focuses on the main ingredients. And that both the benefit of that is when you're an internet era company, you have to help the customer understand what they're buying. And the easiest way to do that is to tell them what's in the bottle and SPEAKER_32: what it's gonna taste like pomegranate rosemary. That sounds like a big winner for me. We have everybody today. Yo, did you do a lunch of today? Huge winner for me. I love like a steak florentine. I got a thing for rosemary. I gotta be honest, stalk of rosemary for me is just like perfection. And I do like pomegranate. So I'm gonna I'm gonna be interested in trying SPEAKER_108: that one. What do I mix this stuff with? Is it like just a little club soda and then make it a little sparkly people drink it straight over the rocks? What's the story here? It's kind SPEAKER_51: of like an RTD, which is funny that that wasn't necessarily a trend I knew was going to take over America. But but aperitifs are a SPEAKER_50: lot like the original RTD. You can pour them on the rocks and they are delicious. They taste like a $20 cocktail. You could squeeze a lemon in there. What's an RTD ready to drink? Yeah, SPEAKER_60: exactly. They're like the fastest. Yeah, it's the fastest SPEAKER_51: growing category in alcohol right now, by far. And we are considered by all behaviors, RTD. So you pour us on the rocks for awesome, you mix us with soda or tonic, you can mix us with like Coca Cola or orange juice or whatever, whatever floats your boat. I like I very much embrace the highbrow, lowbrow, like whatever's in your fridge, mix it. See how it tastes. Yeah, SPEAKER_43: see how it tastes. Yeah, I'm high and low as well. And what is it sweet? Do these have a lot of calories? Because you know, SPEAKER_07: you're you're you got a lot of fruits going on here. Good question. What's the calorie profile like here? Well, SPEAKER_51: historically, aperitifs are very sweet. That is the thing about the category that we did not want to copy. So we pulled the sweetness way down and the bitter way down. I don't know, you know, how many aperitifs you've had in the past, but they're quite bitter as well. We decided to not do much of either of those. So we have about 80% less sugar than Aperol or Campari. And the sugar is organic, raw, like unrefined. It's really it's necessary for mouthfeel. It's necessary for taste is necessary for preservation. We didn't want to become some sugar free health beverage, but it's a lot better than what's out there. I like SPEAKER_43: this grapefruit jalapeno. How spicy is that? Is that like not SPEAKER_60: crazy? It's not great. It is a beautiful flavor. It's it's becoming our most popular flavor really quickly. Oh, really? SPEAKER_51: Why? Because of margaritas? Margaritas are the number one drink in America right now. So that probably has something to do with it. And and it's just it's not something that you see all over the place, right? Like our citrus flower, for instance, it's our first flavor. It's a great seller, but it's a lot like Lillet, which is a aperitif that's out on the market already. It just happens to be owned by a corporation and made a fake stuff. SPEAKER_50: But it's still like Lillet, but nothing out there is like grapefruit jalapeno. So we're selling out of that like crazy. SPEAKER_43: I like the the packaging as well. When you're creating a new alcohol brand, packaging is obviously critical. You know, White Claw went for like, cans that were evocative of Red Bull, SPEAKER_07: I think to maybe get a certain generation. I think Paul then easy to hold in your hand kind of situation. How did you come up SPEAKER_32: with? You know, this maybe Bauhaus or kind of like looks like Scandinavian or, you know, German design? SPEAKER_127: Well, you know, it's I find it really behind you for people SPEAKER_32: who are wondering what it looks like. It's just beautiful. My face looks like porcelain white bottle. SPEAKER_60: Paul, just really nice looking. Thank you. So we, again, we had so much freedom being able to launch without, you know, SPEAKER_55: traditional liquor guys being like that bottle won't work, which I heard many times from traditional liquor guys. SPEAKER_130: Why do they tell you that bottle won't work? It looks beautiful. SPEAKER_51: Because they have been doing things one way for 100 years. And this makes them very scared. That's why they say that. SPEAKER_80: But we, you know, when we thought about what the bottle could be, SPEAKER_51: like, we thought about kind of the evolution of packaging from retail to DTC and how like 50 years ago, you go to a store, a department store, and all of the packaging is big and bright and it's covered in sales language and marketing and because it had to sell itself on the shelf. So people receive this bottle after they buy it. So it doesn't have to function as a sales object. So what could it be like? It just needs to be a beautiful object in your home. So we stripped all the marketing, all the things that could be on the bottle. We took them off and we thought about what do people do put in them? They put like white, beautiful ceramic, natural, you know, natural objects. Let's make something that feels really natural and neutral and doesn't detract from your decor and something you'd be proud to put on your bar or your mantelpiece. And let's make the logotype illegible. So it's more of just an art object and not a sales object. SPEAKER_83: That is so brilliant. It reminds me of the Casa Azul bottle, which that is my inspiration. SPEAKER_138: I'm so glad you said that. Oh, my gosh. SPEAKER_10: Well, you know, because you put that whenever I go to somebody's house, they don't put that in the liquor cabinet under the cabinet. SPEAKER_00: You know, usually you pick three or four bottles that you put in your cocktail station above ground. The ugly bottles you put below ground or maybe even transfer them into a nice decanter or some other bottle. Like that's what people do with their scotch, right? They put it in a nice crystal scotch thing because the one you're getting is meant to SPEAKER_34: look good at the store on a shelf to pull you in or whatever. These are meant to be objects of art, like you're saying. SPEAKER_46: And I'm guessing people could reuse them or whatever. They're that good looking. They do. SPEAKER_138: I have some flowers in one behind me. SPEAKER_43: Looks like 1970s, like Santa Monica, come over for cocktails. Like, yeah, groovy vibe. SPEAKER_50: You're doing a good job. So, you know, my background's in brand and I put a lot of thought into this brand. SPEAKER_51: I also worked with Gin Lane, who was at the time, you know, the top dogs in the DTC space when it came to brand building, but I came to them and I was like, hey, guys, uh, I'm very honored that you'd be willing to work with us. I have one catch. It's not going to look like any other brand that you've ever done. Is that okay? Because they, you know, they did hymns. They did the whole era of like Warby Parker style. You know, it's like digital photography, Gin Lane, they don't exist anymore. They turned to pattern brands, but at the time they were the top DTC brand agency in existence. They were like the getting in with Gin Lane was like getting into Y Combinator for brands. SPEAKER_50: It was, it was like almost impossible. But now they're called Pattern, a multi-brand consumer goods company owned and operated SPEAKER_40: under one roof, got it. SPEAKER_60: They pivoted to making products. SPEAKER_154: Oh, so they were for services and then they went, that's fascinating. SPEAKER_51: Yes, no big, big courageous decision. But I went to them and said, I want something that looks completely different than every other DTC brand. Everything at the time was digital and shiny and on like a colored studio backdrop. Like you remember, I'm sure you saw the ads and I wanted something that looked almost like our parents' photo album of the parties in the seventies. You know, something that felt like a little Laurel Canyon. SPEAKER_141: Yeah. SPEAKER_108: Maybe like just old, you know, maybe somebody's rolling a joint. Somebody's got some Jackson Brown on. Exactly. Kind of exactly. Yeah. SPEAKER_78: And it's something that felt nostalgic because drinking is something that's been done forever. We're not selling something new. SPEAKER_51: We're selling a behavior that our parents and our grandparents did and that they made really good memories around. So I wanted the brand to feel that way. SPEAKER_20: If you're a startup founder, you know, early decisions can be the difference between your success and ultimately, sadly, your failure. One decision that thousands of successful founders have made is choosing Stripe as their payment platform. We all know this. Everybody loves Stripe. It's the industry standard and CEO Patrick Coulson was on episode 723 back in April of 2017. Over the past decade, Stripe has made processing payments simple and borderless. In fact, they enable businesses like Shopify, Postmates and Kickstarter. You may have heard of those, huh? To grow revenue and expand to new markets quickly. Specifically, Kickstarter can now accept payments from 195 countries. I thought there was 180 countries. I can't even believe it. And Postmates was able to scale their revenue to over $70 million after increasing payment authorization rates, right? You don't want to have something get canceled. Stripe has engineered the world's most powerful and easy to use API so you can get up and running in minutes, not days. And you can free up all your employees to focus on other parts of your product and business that you are behind on. And if you're looking for a no-code solution, well, Stripe recently launched payment links. It just generates a link that you can share with customers to get paid fast. And there's no coding required. How brilliant. So, it's a very easy call to action right now. I just want you to visit Stripe.com, S-T-R-I-P-E.com and learn more about how Stripe can support you and your business. And that's why they're here. That's their mission. They want to support businesses. Whether you're an online or in-person retailer, a SaaS platform or a marketplace, just head to Stripe.com and get started today. SPEAKER_43: How do you acquire new customers outside of word of mouth? What's working? SPEAKER_46: Because D2C, I've had a particularly hard time with D2C companies as an investor because it's so competitive marketing right now. The ad networks are filled. Customer acquisition costs has gone up, up, up. The ad networks are less efficient because of this Apple change. And let's face it, it's super competitive. You have all these, like, somebody figures out mattresses. Now there's 100 mattress companies. Somebody figures out, you know, whatever the category happens to be, sunglasses. Now there's too many. So, how are you thinking about growth in 2021 going into 2022 for house? SPEAKER_50: Yeah. Well, it's funny. We're about to put a lot of focus off of D2C. SPEAKER_51: So, D2C was necessary for us to launch. Again, no indie brand has done what we've done ever. We were able to bypass the gatekeepers. We were able to build this big brand. But the plan was always to go omnichannel. It's so funny. SPEAKER_55: I end up in these conversations where they think it's like zero sum and it's a binary and you have to choose D2C or wholesale. SPEAKER_51: But for us, the plan was always, oh my God, we figured out how to launch D2C. This is amazing. Let's go prove that we're making something that people want. Because all these industry people in the beginning told me my idea was the dumbest thing they'd ever heard. They were like, who wants another aperitif? What are you talking about? Who wants to buy alcohol on the internet? I mean, all of them just blew me off. So, if I could go and prove to them that I made something that people want, then I can go to all these distributors, show them like, I've de-risked it for you. You don't even have to sell this product. I've got demand for it all over the country. And luckily, we've gotten to that place. You know, like that was my pitch in the beginning. But now we're two and a half years in and we've got wholesale inbound demand all over the country. We've got distributors coming to us, which again is unheard of for an indie brand. SPEAKER_42: Fantastic. And so, and- But they take a lot of margin. SPEAKER_122: So, how do you think about that? Well, here's the kicker. SPEAKER_51: The margin. Shipping liquid is not a good margin business. Our margin is 25% better in wholesale. SPEAKER_71: Oh, wow. Oh, because shipping liquor is hard because it's- SPEAKER_50: It's just heavy. It's heavy. You know, go ship vitamins, easy peasy. Ship a giant ball of liquid, not fun. SPEAKER_51: So, for us, you know, D2C was never the end. Like, it was never the end game. It was our foot in the door. And now we can go and continue to use D2C as this insights channel, as this marketing channel. We have memberships. We have larger formats for entertaining. We have gifts. But then if you want a bottle of house, you better be able to go find it in your grocery SPEAKER_177: store or your favorite bar, right? Hmm. SPEAKER_46: I see your ads are all over Facebook or I'm looking at the ad library and you're doing the whole Black Friday thing. How is it? How is that working? Is it too competitive this year to compete on Facebook for ads? By the way, gorgeous ads. The sample packs look great. Thank you. That looks like a great experience. Four bottles, six bottles. You get to pick them. Really nice. Looks like good for corporate gifting as well. Thanks. How is Facebook working as a channel? Does that work anymore? SPEAKER_51: Well, iOS, the iOS changes were rough. I mean, for everybody. No, we watched our CAC triple overnight. SPEAKER_83: Triple customer acquisition costs tripled overnight. Wow. That's brutal. SPEAKER_51: That sucks. Luckily, we were able to get it back down almost to where it was, but it took us six months. SPEAKER_07: But again, it's just like it's just just iterate on creative or different audience segments or? SPEAKER_60: Yeah. I mean, I think for us, it was getting back to the core messages of why we launched house SPEAKER_51: in the first place. SPEAKER_182: I got it. SPEAKER_51: You know, it's you can try a lot of things. But I've found over again, I've been doing this for three and a half years now. Always getting back to the why is what converts people. You can go into the what all day. But again, that's not going to inspire loyalty. SPEAKER_32: And the why is, hey, you're not going to be hung over. Great flavors. Great aesthetics. SPEAKER_51: Yeah. I mean, there's a lot of layers to why, right? It's like, I launched this three. SPEAKER_103: I remember here, but did I did I get the top three? SPEAKER_50: Yeah. I mean, it will make you feel better. It's it's a product that's not full of trash, which again, you wouldn't know is the status quo, SPEAKER_185: but it is. SPEAKER_39: What about non alcoholic? SPEAKER_32: I know there's like ritual was like the zero proof brand. I remember them, you know, pitching pretty hard all over the place, like a tequila and a whiskey. But again, you're saying people pick based on flavor. Those are based on the alcohol category. Yeah. Function. SPEAKER_39: What do you think about did you even consider doing a zero calorie version of this or even lighter version of this? SPEAKER_107: Or do you think you might offer that in the future of like, hey, here's just the flavor. SPEAKER_70: That would be easy because it's a binary and people love binaries, right? SPEAKER_51: They love like sugar free, zero calorie, like zero alcohol. It's a lot easier to message those kinds of things, right? When I was doing the consumer research that led to the idea for house, you know, I was just researching this industry kind of for shits and giggles because it seemed like there was room for innovation. I saw this, I saw this binary in the industry, which was all like super boozy, like, you know, just the vices of the vice. And then there was functional beverage on the other side. And that was no alcohol, no sugar, and no one was willing to hang out in the middle, which was interesting to me. And I get it because it's hard. It's really hard to message the middle. And, you know, one of my kind of OG inspirations in this space is, is honest tea. And, you know, he went and looked at the market, saw all of this super sugary sweet tea. And then he was seeing this proliferation of this aspartame, sugar free, zero calorie. And he was like, what if I just made something with a little bit? You know what I mean? Like, that's what I want. Maybe like, it doesn't, it can be in the middle. And I'm sure he experienced a lot of the same challenges with people being like, but SPEAKER_50: sugar's bad. But he built a multi billion dollar business. SPEAKER_01: It really is interesting. I really remember seeing honest tea and I don't know what they said, like a little bit, SPEAKER_00: or just a hint. They said something like a hint of honey a little bit. And I was like, Oh, that's kind of what I'm looking for. Like, the fake sugar doesn't taste so good. But like, I don't want to have a two or 300 calorie beverage. But if it was 60 or 90 calories. SPEAKER_07: Yeah, that might be interesting to me. Absolutely. Okay, let me ask you about the 8 billion pound elephant in the room, which is Amazon. They tend to be point of contention for DTC companies. How do you think about Amazon? SPEAKER_43: Because when I typed in your name into Amazon, it, it's drop down search suggested SPEAKER_46: your aperitif sampler pack. So there's obviously people on there searching for it. They're filling in the search. SPEAKER_00: When it fills in the search, it doesn't exactly show competitors. Uh, but do they even allow alcohol on Amazon? SPEAKER_43: Uh, I'm guessing whole foods does, but how do you think about Amazon? SPEAKER_51: Yeah, Amazon's dabbling. It's funny when I thought about kind of, you know, you're putting together your first pitch deck for your seed round and you're thinking, okay, what are my potential acquisition targets? Amazon was, was up there for me because they are dabbling in alcohol in the rest of the world. SPEAKER_50: Like you go to Europe and Amazon has their own brands. What? SPEAKER_42: And they're doing house brands for alcohol. Yeah. No pun intended. That's. SPEAKER_40: Yeah. Three house brands. Yes. Thank you. I'm like a little slow in the dry here. Just a tad sweet is the honesty. Just a tad sweet. They must've suffered over the tad. SPEAKER_51: I'm sure it brought them grief, but now they're fine. Yeah. SPEAKER_198: I think they got it. So they have, Amazon has their own alcohol house brands. Wow. SPEAKER_199: Yeah. So they are very. SPEAKER_198: Private label is what I mean by house. Yeah, exactly. So people aren't confused. SPEAKER_51: Amazon and house. No. So they are, I know that they are waiting, waiting for regulation to change in the U.S. And they are wise to be waiting because, you know, in the beginning, we always, we had people ask, well, what if, what if regulation closes up and they, you can't sell it's like, no, that's not going to happen. If anything, regulation is going to keep opening. And then COVID accelerated that by a thousand million percent where the behavior of ordering alcohol online is normalized now. And we're the only ones taking the full margin on that. When you are buying from Drizzly, when you're buying from any of these online alcohol purchasing, you're not buying it direct. You're buying from a courier who bought it from a retailer who bought it from, you know, yeah, there's like a million people who are taking a cut of that. So corporate alcohol doesn't like that. They're going to want to have more skin in this game. And you've got, you know, the go puffs of the world that are growing at like a massive pace. Like there are going to be big incentives for, for big out to want to change. But the funny thing is, is you're looking at kind of a classic Warby Parker Luxottica kind of situation where if corporate alcohol wanted to suddenly go D to C, the big distributors, who they've been in cahoots with for a hundred years, would not be happy with that. And so they kind of have each other by the throat, which allows people like us just to slowly take market share by ourselves. SPEAKER_43: Yeah, I, there, I was actually pitched by a startup that was working with Macallan, SPEAKER_46: I think, to actually experiment with direct sales. They are dabbling in it, right? Some, some alcohol brands are dabbling with direct to consumer. SPEAKER_208: Yeah. I mean, dabbling could look something like hiring these in between courier services, SPEAKER_51: but it looks like direct and liquor can sell to seven states. So you could, it'd be a kind of weird attempt at marketing to just seven states. SPEAKER_01: What's the next step for the business? SPEAKER_16: You've raised this, uh, you know, I think a seed round, maybe it's a series. I'm not sure what. SPEAKER_141: I don't even know what to call it anymore. We've raised a bunch of money on notes. Got it. Okay. So there's a C, I would call it a seed round then. SPEAKER_46: What do you have to do to sort of get to the next level here, improve, let's say some giant venture firm to do a series a, or do you raise from angels and then go the private equity route? Because it, it does seem like VCs. Maybe don't dabble here too often. So is your plan to try? SPEAKER_07: I don't think they ever have. They haven't. Yeah. Uh, I don't think so. So what, what's the plan? Do you, you try for that? SPEAKER_19: If not just go private equity, which seems to get this all the time. SPEAKER_50: Yeah. SPEAKER_214: We'll raise more money. SPEAKER_50: You, I mean, you know, like VC has never touched alcohol. It's kind of a miracle. I was able to raise from who I raised from, but we'll raise money. SPEAKER_53: There's money out there, whether it's PE, whether it's family offices. SPEAKER_51: I don't, I want to get off the fundraising hamster wheel. Um, so I've been really focused on, you know, I think in, in the early, earlier days of, of CPG 1.0, you didn't have to worry about the economics this early. Uh, you do now, like it's just, it's a different ball game. So for me, I'm really focused on getting the business to profitability. So I don't have to raise money. I've got this guy, Jerry Ruvo on my board. He was the chairman and CEO of Campari USA for a long time. He's like a liquor God. And he said, you know, a very, very good thing to remember for all of us to remember. Nobody wants to buy something that's for sale. SPEAKER_219: Right. SPEAKER_51: So if you go and look at someone's P and L and it's very obvious that they have to raise money again and again and again and again, you know, that's for sale. SPEAKER_34: I mean, you could be profitable. SPEAKER_32: It's a high margin business. People are willing to pay for it. So I think it'll, you'll get there pretty quickly. SPEAKER_51: Yeah. But you know, we're just focused on doing what we're doing. Like it's, it's a great business to be in successful consumer brands and liquor get purchased for 10 to 20 X revenue. It's like software multiples. SPEAKER_60: Uh, we have been called the next cost amigos by, you know, some other guys, you know, what they're talking about. That would be wonderful. Perfect. SPEAKER_53: But you know, I'm just trying to stay focused. SPEAKER_32: There's a really big trend here because. There's a lot of pressure, uh, especially towards young people to drink. 66% of millennials are trying to reduce our act. Uh, according to a survey recently by Nielsen, we're trying to reduce their alcohol consumption. Uh, and 47% of us adults are trying to reduce our alcohol consumption. SPEAKER_39: So people understand like hard alcohol, like drinking too much. It's like poison is for your body when you start taking it to that level. SPEAKER_32: And there's like this, you know, sober curious moment or like being mindful about drinking and maybe binge drinking in America, which is some bizarre thing that doesn't exist in Europe, where people are allowed to drink socially at a younger age. Like maybe we can reset how we look at alcohol. And I think the person, the reason why Europe maybe doesn't have this is because they have aperitifs and they have wine culture. It's not hard liquor culture. Whereas America is like moonshine, scotch, vodka culture. Yes. You're riding that wave. SPEAKER_60: It's true. SPEAKER_51: I mean, can you imagine? I mean, one of the things that keeps me really inspired is, can you imagine if we all gathered in the same way that we all gathered, but suddenly our glasses had half of the alcohol and none of the other, you know, synthetic, terrible ingredients that have historically been in that glass? What if we didn't have to change our behavior at all? And we could just focus on hanging out with each other, making connections, making memories, catching up. That to me is the beauty of a product like ours existing in the world of like, you don't have to go and struggle through a dry January. You don't have to try and not go out. Like you can just go and enjoy all the same things that other people enjoy in drinking culture. And maybe you have no alcohol in your glass. Like it's such a great thing that there's all of these options available now that feel SPEAKER_57: like you're doing the thing that you used to do, but it's not as bad. SPEAKER_46: I had a strategy because I didn't drink from maybe the age of 15 or 16 until maybe I was 30 SPEAKER_07: years old. One of the reasons I was super productive in my 20s. I just didn't like alcohol. I still, you know, only drink a very little amount. One glass is enough for me, maybe two. But my trick was I would just order a club soda with a splash of cranberry and I tell them to put it in a short glass so it looked like a vodka cranberry. Don't put it in a pint glass. I mean, people would give it to me in a pint glass to be generous. SPEAKER_43: And I'd be like, you know, people would be like, whoa, that's a big vodka cranberry. And I just put it in a small one. Then people would stop pressuring me. So they saw me drinking a Coca-Cola. Oh, what are you drinking? SPEAKER_46: What are you drinking? And I'm just like, oh, I'm just having one cocktail. Oh, great. Yeah, I'll join you. But the pressure in my, I remember my 20s in New York was so intense. And that's when I moved to Champagne because I was like, you know, SPEAKER_119: how to get a bottle of I can nurse it all night. I give away a couple of glasses. I drink one or two glasses. I'm good. Yes. SPEAKER_51: No, it's not fair. I mean, I experienced it when I was pregnant. I've got a three year old. And, you know, when I was going through, you know, people knew I was pregnant before I was willing to tell them because they saw that I had a drink in my hand that wasn't booze. And it's just so silly that that's the way things are. But again, like I've had people ask, well, why, why aren't you in a can? Why aren't you like all these canned seltzers? And it's like, because we want to fit into the way people drink. We like and people drink out of glasses. Sometimes they drink out of cans, but they drink. I mean, kids drink out of. SPEAKER_40: Yeah. I mean, if you're going to a college or a frat party, no offense to my young producers on this podcast. SPEAKER_00: But yeah, there's some people like if you have a party, here's an idea. You know, throw away the red plastic cups instead of putting like white claws in ice, SPEAKER_39: you know, maybe get a couple of bottles of house, you invest in some glasses, maybe get like a stir and some nice ice cocktail ice and you do it nice for once. SPEAKER_233: They can do whatever they want. But for someone like you or like me, who maybe doesn't want to drink a super boozy cocktail, SPEAKER_122: but wants to look like everyone else in the room. SPEAKER_143: Yeah, there should be a way to do that. SPEAKER_32: Absolutely. I'm saying you don't have to fake it like I did. All right, listen, continued success. Everybody out there, you can go if you're so inclined to drink dot house, not H O U S E SPEAKER_01: house as in H A U S. So drink dot house. I didn't know there was a dot house extension, but great. I'm assuming you have drink house.com as well. Yes, people want to type that in. But I like typing in the new extensions, drink dot H A U S. I got a ton of like little sample kits. I'm wearing one right now. I got my little four sampler kits. I'm definitely going to do grapefruit jalapeno. That's a no brainer for me. Ginger Yuzu, like two of my favorite flavors in the world. I have Yuzu soda that I get from Japan. It's good. I got to go pomegranate rosemary. That's a big win for me. Big on rosemary. SPEAKER_69: Mm hmm. And now I'm looking at new fashion. Not kind of into fashion. Citrus flower. Yeah. Flowers. Not my thing. Rose Rose. I am Rose all day. So I got up. I'm going to put a pin. That's number four. Maybe no spice cherry. You know what? That's my favorite. I'm going spice cherry because I was in Italy and I had gelato once or twice a day SPEAKER_07: with my daughters and they have cherry gelato in Florence, in Italy, all over the place. They just have this incredible cherries and in syrup and they pour it over your like vanilla ice cream and then they kind of fold it in. Unbelievable. The cherry gelato always very strong. SPEAKER_46: So I'm going spice cherry. SPEAKER_00: It gives me two spiced. One rosemary. So I got one herb and then I got one that's, uh, well, no, actually I, with the ginger, if you consider ginger a little spicy, I went three spicy and one and I'm going no sweet. SPEAKER_74: You have one that strawberry too, right? SPEAKER_51: We had a strawberry basil summer flavor. It'll come back one day. You can try it. SPEAKER_91: Oh, are you doing that thing like magic, uh, spoon cereal where they do a seasonal or whatever? SPEAKER_32: Yeah, that's actually a really smart move. When you do the subscription, do you surprise them? Or can they say surprise me in the subscription or no? They choose whatever they want. So you got it. That's a mistake. SPEAKER_39: You gotta, this is a mistake. What you gotta do is you gotta let them choose a couple and then say, surprise me for the fourth with like, or get the first shot at the, uh, limited edition flavors. SPEAKER_40: Like you gotta be able to put in limited edition flavors is my preference. I will do that and I'm getting surprised in the fourth bond done, done and done. SPEAKER_246: We already, we already shipped it. SPEAKER_01: Thanks for coming on the program. Everybody check it out. Again, uh, the website drinkhouse.com or drink.house. And we'll see you all next time on this week in Star Wars. Bye. Bye.